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Extended Stay America - Portland - Scarborough

3.4
  • Hotels
  • Scarborough, ME

About this business

HospitalityHotels

Location details

2 Ashley Dr., Scarborough, ME, 04074, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.41,407 reviews
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Rickie's profile image
Rickie 
12 years ago

Close to airport The first room we went in reeked of smoke, so they moved us to another room which smelled better. The hotel was very basic, no shampoo or extras including a pool. 

Henry's profile image
Henry 
12 years ago

Dissappoinment!!!!!!!!!!!! The hotel staff was pleasant. The room was another situation. We should have slept in our car. The carpet was worn, there were holes in the blankets, there were no bathroom cups the halls were dingy. Maybe the hotel was running an austrety program, but we were very dissappointed. The free continnenal breakfast was coffee & a breakfast bar. Never, never again. 

Business response:

Henry - Thank you for taking the time to provide feedback about your stay with us. I would like to apologize for the housekeeping issues you mentioned in your review. We are constantly striving to provide a clean, comfortable place to stay for our guests and I am very sorry that we were unable to do that for you. Please know, I will be working with our housekeeping staff to ensure this is an area that we improve in moving forward. Thank you again for your remarks. I hope that we are able to host you again someday to provide ... read more

jackie's profile image
jackie 
12 years ago
Anonymous's profile image
Anonymous 
12 years ago

Very Sad Firstly, the woman working the desk was incredibly nice. Rooms are dirty, beds were dilapitated, floors not vacuumed, extremely strong smell of cigarette smoke in a non-smoking room, and there appears to be a large population of homeless on Wi-Fi in the lobby. 

Papa Tom from VT's profile image
Papa Tom from VT 
12 years ago

Very poor conditions inside. The hotel property was nicely landscaped and neat and the location was excellent, that changed on the inside, the lobby had a strange odor and the carpets needed cleaning. We had to wait to be checked in along with several other guests because there was no one behind the counter. After using the house phone the desk clerk was located, she had been helping to clean rooms. Once we reach our room we founded it to be a decent size and well furnished. The bathtub had been scrubbed so hard that the gel... read more

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Anonymous 
13 years ago

Nasty Disaster Was disgusting and dirty.. would NEVER stay again. Front desk staff were nice though 

Lois Rowe Foley's profile image
Lois Rowe Foley 
13 years ago

close to event I was at the same hotel 8 years ago and it was great. This time however, I was a little disappointed. It was a non-smoking room and there were burn holes in the comforter. The coffee pot still had a coffee pouch in it from the previous tenant. There were spots all over the carpet and there was an unexplained wet spot on the carpet in front of the T.V. There was water leaking in the refrigerator and it dripped down on the bottom shelf and then drained into the vegetable drawer. It was a significant amount. The ... read more

mark's profile image
mark 
13 years ago

Location is great, the bedding was clean, but there is smoking allowed on 3rd floor, so the odor permeates through the bldg. Room smelled sour. The staff were very polite but no ammenities, ie breakfast etc. You do get a full kitchen which is nice. 

John's profile image
John 
13 years ago

Fred Flintstone had a softer bed! The hotel staff were very helpful and pleasent. As for the rest of the hotel, the hallways were very dirty. The rugs need to be cleaned or replaced. There was also a very bad musty smell throughout the hotel. The bed was the hardest bed I have ever tried to sleep on. 

Frequently asked questions about Extended Stay America - Portland - Scarborough

How is Extended Stay America - Portland - Scarborough rated?

Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,407 reviews. 

When is Extended Stay America - Portland - Scarborough open?

Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.