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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clam Festival Very comfortable bed but room was dirty. Also was not informed there would be no room cleaning for my short length of stay but look at the name. Duh
a 134$ la nuit ok mais a 177$ un peu trop chere avec aucun service de menage
Unfortunately not very good Our stay turned out poorly. The first room we were in while called a non-smoking room clearly a previous guest had been smoking in the bathroom. The night staff was helpful and got us a new room right away. The second room while clean enough had a loud refrigerator and heating system. Slept poorly. Didn't stay for the second night.
Avoid at any cost I booked a non-smoking room with a queen size bed. I arrived just before midnight only to find out that they only had smoking rooms available. I complained to them and to Expedia. There were no non-smoking rooms available in a 10 or 20 mile radius. Having no other options I went into the room which reeked of cigarette smoke. The bathroom was in a miserable state without even a little sample shampoo in it. There was a "kitchen" which really meant that the room was tiny to leave space for the kitchen. I left ... read more
Business response:
Anthony - Thank you for taking the time to provide us with feedback about your recent stay. I apologize that we were unable to accommodate your request for a non-smoking room when you checked in to the hotel. As well, I apologize that our amenity basket was not offered to you at check-in. In response, I will be working with our staff, reviewing our reservation and amenity policies to ensure we are handling these situations in a better way moving forward. I am truly sorry for these things and hope that we are able to host you... read more
Very disappointing When we arrived there was no one at the counter and we had to use the phone to call someone to check us in. There was nothing in the room, not even a bar of soap. We asked where the vending machines were and they said they had taken them out of the hotel. Overpriced. Don't stay here.
I paid more money for a room that was no better than the EconoLodge room I later stayed in.
Horrible Not clean, don't go!! I wanted to check out but couldn't find another hotel that night..ughhh
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,429 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.