Extended Stay America - Portland - Scarborough

John 

on Expedia

13 years ago

Once Is more than enough First time at ESA-Scarborough, Maine. Last time, too. Unclean room, stunk of stale cigarettes (even though we requested non-smoking). Booked for three nights, left after the first, then had to fight to get a refund. Bad experience; will not be repeated. 

Anonymous 

on Expedia

13 years ago

Not pleased with the rooms..had ordors. The first room they showed us was in need of repair. The second room no disposable cups, shampoo, etc.They did not refresh towels or make beds, sign in bathroom said they would for an additional fee that they would determine. I found someone's long hair on the bedsheets. Never anyone at the front desk when you wanted them. Definately, would not go back. They lack the amenities that make for a great stay. 

Anonymous 

on Expedia

13 years ago

Pet friendly convenience The Extended Stay Hotel was very dirty. We stayed there because it allowed us to keep our dog in the room, a necessary convenience. The gentleman at the front desk was helpful, but the place was distressingly shabby and dirty. We did appreciate the senior citizen shower, however, but overall, the price was too high given the dilapidated condition of the facilities. 

Anonymous 

on Expedia

13 years ago

Fine to stay here if you have no choice They keep the shampoo and hairdryers behind the front desk and you have to ask for them if you want them. Towels thin. Overpriced for what it is. 

Anonymous 

on Expedia

13 years ago

Convenient location to Portland and Sacco I booked 4 rooms (8 adults) and each of the rooms had issues. From terrible carpet stains to smell of smoking in rooms to being questioned after checking in as to who you are with?? Very disappointed 

Anonymous 

on Expedia

13 years ago

Smelly Our room smelled of cigarettes and mildew even though it was a non smoking room and the bed was very uncomfortable. 

Anonymous 

on Expedia

13 years ago

First only stay! The hotel staff initially were unable to find our reservation but eventually found it. Our room was supposed to be non-smoking but it smelled like someone had been smoking there. The carpet disgusting, as well as the chair and there was missing utensils. 

Anonymous 

on Expedia

13 years ago

Non-Smoking? The room was supposed to be non-smoking but it had a very strong stale cigarette smell in it so we had to have the windows (which fortunately opened and it was a nice night) open the entire time we were there. The bedspread also had cigarette burn holes on it.