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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kelly, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
Business response:
Tasha, thank you for your feedback. We are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Convenient location staff is efficient, stairwells and sidewalks are in need a good power washing. I wish there was a smoking area for the hotel guests that are partaking in Oregon's legalized marijuana enjoyment. The smell of pot is triggering for me because of the pain that weed has caused my family.
Business response:
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management
The girl at the front desk wasn't very friendly, there wasn't any silverware, no dish liquid or kitchen towels. The lady at the desk at night was helpful and friendly, and there is a nice size fridge in the room.
Business response:
Judy, thank you for choosing to stay with us at Extended Stay America. We're glad to know you were pleased with the service provided by our staff and that you liked your well-equipped room. However, we're sorry for the inconvenience you had due to our hotel policy and for the inattentive service you received from one of our associates. Please knowto ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We have als... read more
金額なりです。 古いですが他のEXTENDEDSTAY同様冷蔵庫電子レンジはあります。 歩いていける範囲にはとくにお店はありませんので車は必要です。
Business response:
We appreciate you choosing our hotel and for providing your review. Although you were satisfied with our service and facilities, we apologize as we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Staff. It helpfu at checkin. Parking too far away. l
Business response:
John, thank you for choosing to stay at Extended Stay America. We are happy to know that you liked our helpful associates, but we regret any inconvenience caused to you due to our parking facility. We hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Lack of curb appeal Stay was fine. Room was clean but I think they should include housekeeping every 3-4 days. They also need a day porter to sweep and maintain exterior. A deep clean and power wash of the walkway would make a huge difference. Plus cobweb and cigarette removal.
Business response:
Anonymous, thank you for the feedback about your stay at our hotel. We are happy your overall experience was enjoyable, but we also appreciate your suggestions and have taken a note of it. It was our pleasure serving you, and we hope you give us another chance to serve you better in the future. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Quiet location In need of a little tlc. Reasonably comfortable, quiet area, easy to join the freeway and not too far from malls and eateries.
Business response:
Kernow, thank you for reviewing our hotel. We're glad to know our location was convenient for you and that overall you had a pleasant time with us. However, we'resorry there were few issues which kept you from giving us a higher rating. We regret the inconvenience caused and hope you will return for a perfect stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.