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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Leonardo, thank you so much for the positive feedback. It’s a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
You have to borrow and ask for everything. Daily housekeeping is an upcharge. I had hair and ants in my room. Very spacious.
Business response:
Terell, thank you for sharing your feedback online. Although you liked the spaciousness of your room, we are sorry your stay was impacted due to the cleanliness issue. Also, we are sorry you didn't like our hotel policies. The feedback regarding the housekeeping issue is discussed with the appropriate team to review and action. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management
Business response:
Barbara, we are pleased to see your stay was a great one and thanks for your 4-star rating. All of us at Extended Stay America, look forward to hosting you again soon. Sincerely, Hotel Management
So So I don't think they changed the sheets for my arrival. Air conditioner was extremely noisy, had to turn it off to sleep. Fridge was noisy. 'Free Breakfast' was misleading - Free Coffee and Tea/hot chocolate.. Muffins(packaged), Granola bars, Instant oatmeal packages, Location was fantastic.
Business response:
Daniel, we apologize that you experienced so many difficulties while you were here. It is disappointing to know we couldn't deliver you with a perfect stay. Your comments are important to us, so they have been discussed with the concerned individuals' in an effort to improve our service and facilities moving forward. Please give us a chance to redeem ourselves on a future date. Sincerely, Hotel Management
Service not good in the am Sara was very pleasant but the morning lady not so friendly, quite rude actually. I requested non-smoking and my room stunk of smoke and wet carpet. Beyond that the room was standard and worth the price.
Business response:
Tina, thank you for sharing your experience. We are pleased to know you were impressed by Sara, but we are sorry for the unpleasant issue you had with one of our associates. Your comments will be used as a training tool to improve our service moving ahead. Thank you again for the candid feedback. We hope for will give experience an opportunity to make this up to for during a future reviewing. Sincerely, Hotel Management
Business response:
Desi, thank you so much for the terrific rating regarding your stay at Extended Stay America. We hope you are already planning another trip our way. Sincerely, Hotel Management
Adequate...
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Business response:
Thank you for taking the time to share your rating. We are pleased you were overall satisfied with your stay with us. It was good to have you here, and we hope to welcome you back soon. Sincerely, Hotel Management
1 night stay was fine for the night. It is a basic room with kitchen. Convenient.
Business response:
Kay, thank you for being our guest. We are pleased to know you were happy with our property and that you found us to be a good value. We appreciate your business and look forward to welcoming you back again for an even better visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.