This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
It was quiet, nice looking establishment in beautiful woodsy area. The manager was accommodating. The bathroom was dirty with urine and pop stains in the toilet bowl. I got the manager to get me gloves and cleaning brush for me to clean. Something some one outside of me should have done. Other than that, it was fine. Loved the kitchen area.
Business response:
Marta, thank you for sharing your feedback. Although you had a pleasant stay, we apologize for the cleanliness issue. Your feedback is shared with our housekeeping team to be more diligent going ahead. We hope to have another chance to deliver you with an exceptional experience. Sincerely, Hotel Management
Good stay! This ExStay was really fine. The room was clean, the front desk very helpful and parking was ample. And it was quiet. For the money, this was a great find. I'll be there again on another trip to the area.
Business response:
Russell, it was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! Thanks again, and we look forward to welcoming you back. Sincerely, Hotel Management
Pleasant enough. Carpet needed cleaning and there were no glasses in the room. Quiet, though, so easy to sleep, and I felt safe being there alone.
Business response:
Jan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Please note, kitchenware is available at the front desk as per the brand standard and are always complimentary. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Initial room i was assigned to, the door was slightly opened and appeared to have someone else staying in it. I went back to front desk and they kindly gave me another room.
Business response:
We appreciate you for evaluating your visit to our hotel. Although you had an overall comfortable stay, we apologize for the service issue you experienced while you were here. Your feedback is shared with our team as it will be used to improve our performance going ahead. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Room was clean, staff friendly
Business response:
Thank you for being our guest at Extended Stay America. We’re glad to know you were pleased you well-kept room and that you liked the service provided by our courteous staff. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
This was my first time staying at extended stay hotels. I think, This is not for everyone and if you are looking for home like with kitchen setup, then you are at the right place. The property cleanliness is just OK. I found cigars on stairs and lobby was not clean. Also, "Breakfast included" is just a joke. I went at 7AM around and could see only some bars and coffee. before booking, the customer service said it includes continental breakfast served in the morning. But, it was not at all there. Apart from breakfast, the roo... read more
Business response:
Thanks for evaluating your experience at our hotel. Although you liked certain aspects of your stay, we apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. We hope you’ll give us a chance to serve you again on your next trip to our area. Sincerely, Hotel Management
Business response:
We appreciate you choosing our hotel and for providing your rating. It was good seeing you were satisfied with our service and facilities, but we are sorry that we couldn't hit the mark of your expectations for a perfect visit. We hope you'll choose to stay with us in the near future. Sincerely, Hotel Management
Chose this for a one-nighter because it was close to I-5. Very basic: room includes functional kitchenette but for supplies such as plates, cups, cutlery etc. one is supposed to contact front desk. Since we were just passing through we didn't bother, but it would have been nice to have coffee maker setup in the room, as well as plastic cups in the bathroom to use as tooth mugs.
Business response:
Rick, thank you for choosing our hotel. We’re glad to know you liked your room and that overall you had a pleasant stay with us. However, we’re sorry for the inconvenience you experienced due to our hotel policy. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.