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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Patricia, we are delighted you had an outstanding experience at Extended Stay America and that you loved all the aspects of our hotel. Thank you for the excellent rating, and we look forward to seeing you again soon. Sincerely, Hotel Management
Get it together We were booked into a room that already had somebody's stuff in it. We went back to the office and we're upgraded to a suite. Ironically I have stayed in that exact room before. The towel rack in the bathroom was crooked. The toilet paper roll holder was still broken. The bedroom had a hole in the wall. Thankfully this time the trash was taken out because last time I stayed in that room it had nasty take out food under the sink.
Business response:
Thank you for taking the time to share feedback about your stay. We were incredibly disappointed to learn of the issues you encountered, so we apologize we fell short of your expectations as well as our own high standards. Your comments have helped us identify areas where we need additional training and attention, and we are taking swift action. We hope you will visit again and give us the opportunity to demonstrate the outstanding experience we are known for. Sincerely, Hotel Management
Happiness Nice a peaceful
Business response:
Thank you for the 5-star review. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for staying with us and taking the time to share your rating. Our goal is to maintain the highest standards, and we apologize for falling short of this. We hope to have the opportunity to make your next visit perfect in every respect. Sincerely, Hotel Management
Weekend at the mall Best dog friendly hotel near the mall. Quite large though, hard to find your room! Quite area in business park, no freeway noise. Overall, not a bad choice for medium to long stay.
Business response:
Trebeck, thanks for choosing us on your visit to our city. We are glad to read you had a relaxing stay with us and that you liked our pet-friendly policy. Thanks once more for the review, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for the 5-star rating. We are delighted your visit was exceptional and hope you plan to come and see us again at Extended Stay America. Sincerely, Hotel Management
Business response:
Chris, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Good. Everything was nice, just needed a little update. Nothing wrong though, great for the price.
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and that you also found us to be of a good value in the area. It was a pleasure hosting you, and we look forward to seeing you again soon! Sincerely, Hotel Management
Waited 5 minutes at the desk and nobody came until i yelled Hello, could hear them talking right down the hall the whole time. Had a smoking room reserved and when i checked in they had none and put me in a nonsmoking.
Business response:
Thank you for your feedback. We are sorry for not meeting your expectations and for the inconvenience you had. We have shared your review with our team to ensure happy guests is our number one priority. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,070 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.