This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Worked out great! Hotel's located in a quiet nicely landscaped business area away from stores, motels and restaurants. We saved a few dollars by picking up clean towels and other supplies at the office. Staff was always friendly and helpful. Room was nice and had everything we needed. Stores and restaurants are easily accessible with car. Hotel even had a brochure on the kitchen counter containing a map, addresses of stores, restaurants, malls, etc.
The kitchen is empty. The room was dirty and the property is noisy. There was no breakfast. There are no supplies in the room. Front desk was out of towels. The furniture is beat up and old. I would never stay here again. It is also very over priced.
Business response:
Dear Guest, Thank you for taking the time to share your candid feedback. We sincerely apologize that your stay did not meet expectations and that multiple aspects of your visit caused frustration. We understand how disappointing this must have been, especially when comfort, supplies, and a restful environment are essential. While certain amenities and services may vary, the concerns you raised regarding condition, availability, and noise are being addressed with our management team for improvement. We regret the inconvenienc... read more
Front desk staff was not friendly; I could barely understand what his was saying through his mumbling. The room was surprisingly old/worn out, no kitchen utensils, fridge didnt work, freezer didnt work, heater had a musty smell when i turned it on. Would not recommend staying here
Business response:
Dear Erica, Thank you for sharing your experience. We are genuinely sorry for the frustrations you encountered during your stay. The challenges you described, including the service issues at check-in, the worn condition of the room, and the malfunctioning appliances, fall far short of the standards we aim to provide. Your feedback is important, and we will be addressing these concerns with our team to ensure meaningful improvements. While we cannot undo your disappointment, we remain committed to delivering a better experien... read more
I was not prepared for the property to be housing Section 8 citizens. It was noisy and dirty and unsafe.
Business response:
Dear Carol, Thank you for taking the time to share your thoughts with us. We truly value hearing from our guests, and we are grateful for your openness. We sincerely regret that your recent stay did not reflect the comfortable experience we aim to provide. Please be assured that your concerns have been taken note of, and we are committed to making improvements. We hope you’ll allow us the opportunity to welcome you back in the future for a more enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,093 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.