Extended Stay America - Portland - Tigard

Kimberly 

on Expedia

2 years ago

Dront desk was polite but the first room we checked into was still dirty from the last guests with unmade beds and it smelled like cigarette smoke. Very disappointed. The front desk agent checked us into another room and everything was fine after that but overall unhappy with stay. 

Anonymous 

on Expedia

2 years ago

bad service unable to check in, front desk service very rude not willing to help. Overall bad experience will not recommend to anyone! 

Bruce 

on Expedia

2 years ago

Worst hotel I have ever stayed. The check in took almost 45 minutes, first the card is no good to open the door, next the room has not been cleaned yet after last guest check out, then the third room is also not cleaned yet. So in total, I made three trips to the office and carried luggage to two different buildings and the rooms were all in upstairs (there's no elevator in this establishment). Finally when we entered the fourth room which she said is a good one, we found kitchen was dirty, there is no any kitchenware, refri... read more

Deborah 

on Expedia

2 years ago

Unclean room upon check-in. We were accommodated with a room change. The second one was better but still gross. The floor was so dirty you could not walk from shower to bed without washing feet again. So much dust it made me medically ill. The lamp was falling apart and likely a fire hazard. We couldn't use it. The hair dryer was so dusty it lit on fire. Walls had what looked like small specks of feces or blood. The beds were extremely uncomfortable. The so-called breakfast was non existence. They only had a few packs of pla... read more

Chris R 

on Expedia

2 years ago

My biggest complaint would be the bugs.. 

Juan 

on Expedia

2 years ago

Worst property. I thought some one died there. Dirty smells, carpet is dirty.