Extended Stay America - Portland - Tigard

Charles 

on Expedia

a year ago

Trash around the stairwells, stains and spills on the concrete, shopping carts parked under the stairs. Checkin poorly executed by the staff. Interior room space passable but only barely. Damaged wall surface, remote for media didn't work, chips in bath tub. Never again 

Danniell 

on Expedia

a year ago

Bed was hard, floors were dirty , bathroom was dirty. Women’s intimate clothes were on dresser. I was told they were having issues with hiring cleaning people. The room also heavily smelled like smoke. 

Breana 

on Expedia

a year ago

We started in the first room and the bed fell apart within seconds of touching it and the room reeked of cigarettes so the moved us next door. The door would not open properly. You had to keep trying the door and literally slam into it over and over until it opened from the second they checked us in. We complained and asked for help every day and got told the guy kept calling out. Then we asked for the dishes they are supposed to provide and they had none the whole time. They were unwilling to help with bedding and linens th... read more

Kindra 

on Expedia

a year ago

Booked as I was out of power. Go to hotel and they were out of power. Had to contact hotel.com to get refund which took days (still dont have it). Needs better communication and change ability to book if not taking reservations. Driving my family in the snow and ice to a hotel that isn't accepting reservations yet took my money isn't cool. 

Miguel 

on Expedia

a year ago

Disgusting couple stay This has to be the worst motel I have ever stayed. I didn’t even stay for my second night. The property is littered with homeless individuals, car windows busted out. The room 255 was disgusting, mold all over the shower, hair everywhere, tv didn’t work. Will not recommend or will I ever stay here again.