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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It is close to my storage facility, my home, and my business
We had a decent stay, and Xavier was friendly and helpful with checking in and getting kitchen items. The room could have been cleaner and I would say the same about the property. Overall, it was fine and we slept ok and didn’t feel unsafe.
Business response:
Dear Timothy, Thank you for reviewing our hotel. We were glad to read your comments about the service you received from our staff, Xavier. However, we sincerely apologize for the oversight in housekeeping during your stay. Ensuring our rooms meet the highest standards is our top priority, and we regret not meeting these expectations. We will address this with our staff, and we are grateful for your patience and valuable feedback.It was our pleasure to host your visit, and we hope to see you soon.Sincerely,Hotel Management
Front desk very helpful can’t remember the young man’s name but always very kind
Business response:
Dear Priscila, Thank you for sharing your experience! It’s great to hear that the front desk staff made such a positive impact on your stay. At Extended Stay America, we take pride in delivering excellent service, and we’re glad the team contributed to your enjoyable visit. We hope to welcome you back soon!Sincerely,Hotel Management
Clean property with a comfortable bed. Quiet area and easy to access stores and gas.
Staff were very friendly and accommodating.
Un poco sucio
Business response:
Dear Miguel, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay! We look forward to sharing your feedback with our team.We hope you will revisit the next time you are in the area.Sincerely,Hotel Management
I wasn't aware that the kitchen was bare and even a cup had to be checked out from the front desk. The TV remote was nonfunctional, and a trip down to the front desk for new batteries, taped in to boot, still didn't work. On the plus side, the young man checking people in was unfailingly polite and accommodating. He was the bright spot in my overnight stay.
Business response:
Dear Mary, Thank you for your feedback. We apologize for the inconvenience regarding the kitchen amenities and the TV remote issues. This is not the experience we aim to provide, and we are addressing these concerns to improve our services. We’re glad to hear that our check-in staff made a positive impression, and we will ensure all areas are reviewed for better guest satisfaction. We appreciate your comments and hope you will consider staying with us at Extended Stay America again. Sincerely,Hotel Management
Almost perfect My stay was ok, my toilet didn’t work and it wasn’t very clean. The staff was awesome though!
Business response:
Dear Angela, Thank you for your feedback. We’re pleased to hear that our staff provided excellent service, but we apologize for the issues with the toilet and cleanliness you encountered. This is not the standard we strive for, and we are addressing these concerns to ensure improvements. Your satisfaction is important to us, and we appreciate your comments. We hope you’ll give us another chance to provide a better experience in the future. Sincerely,Hotel Management
This place is convenient but it is dirty loud and ran down
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.