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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Sebastion the night clerk was wonderful; I arrived from the airport quite late, after a hellish car rental experience. He was so sweet and I appreciated it. My main complaint is that the room reeked of curry. Clearly, previous tenants had cooked in the room's full kitchen.
Business response:
Susan, thank you for choosing our hotel and taking the time to share your review. We are glad you were pleased with the services of our front desk associate Sebastion; we will be sure to pass along your compliments to keep him motivated. That said, We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns with our housekeeping team to ensure we are well-poised to serve you better during your next stay. Sincerely, Hotel Man... read more
Garbage near. Staircase
Ok stay Hotel stay was just ok. I didn't quite like being located right next to the freeway where I constantly heard the humming of the cars. Nothing (ex. restaurants) is really within walking distance. It was clean and served its purpose for a brief getaway. Front desk worker seemed very new and didn't quite have a bearing on what to do to check me in- but I think that comes with training.
Business response:
Michael, Thank you for the candid review. We are glad you were pleased with our immaculate accommodations and that you had a pleasant stay overall. However, we regret you were inconvenienced by noise due to external factors outside the hotel and apologize for the unsatisfactory experience you had at the front desk. We will review this with the appropriate individuals and take steps to ensure we are more consistent in our service delivery. We hope you will return to experience our hotel as we would have liked you to during th... read more
Stains on carpet
Business response:
Thank you for your candid review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully we will have the opportunity to make it up to you on a future visit. Thank you again Sincerely, Hotel Management
Location is convenient, and quiet wooded area of the Lake Oswego / Tigard area. The room and entry locations were messy and unclean
Business response:
Thank you for being our guest. We are happy to know you liked our ideal location. However, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I’ve never stayed at a Extended Stay America before. Keep in mind the room on the web always looks better than in person. Upon stepping in the room, my eyes started burning because of the smell. Clearly someone stayed here and smoked in the room. There was no fan in the shower so the steam would end up collecting on door jambs etc. You could see the nicotine beading up in the condensation. Overall it was ok. I’ve stayed in worse but won’t likely stay here again. The price was great in a pinch but I’d probably drive another 2... read more
Business response:
Thank you for taking the time to review our hotel. Please accept our apologies that your room did not meet your expectations. We have asked our housekeeping staff to look into your concerns. Please know our front desk is staffed around the clock to help make the most of your stay. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 4.1 star rating with 1,114 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.