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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was great. The front desk was friendly!
This property was easy to get to, given its location off of the interstate. The staff were friendly and helpful. Most of my concerns were addressed promptly. On the other hand, I had booked a smoke free room and the room I checked into clearly had that smell of "this once was a smoking room that had been scrubed" but smoke is one of those things that gets into the essense of everything it touches. The smell was so overwhelming. Also, the walls were thin, you could hear neighbors having muffled conversations. I may return aga... read more
Business response:
Dear J, Thank you for being our guest. We are sorry for not meeting your expectations for a clean and comfortable room and for the housekeeping issues inconveniencing you. Thank you for bringing this to our attention, and our team will address it immediately. We have strict policies prohibiting smoking in some areas; therefore, we appreciate you bringing this to our attention so we can handle it appropriately. On the other hand, it is good to know our location near the interstate was for your needs, and our staff was friendl... read more
Extended Stay It was for my in-laws and they enjoyed their stay. Very spacious and clean. Thank you.
Business response:
Dear Makiko, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team is pleased to learn you enjoyed your stay and found your suite clean, spacious, and comfortable. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely,Hotel Management
My only complaint was I went out looking for coffee at 5am, came back and my room card was deactivated.
Business response:
Dear Micheal, Thank you for your feedback on your recent stay at our hotel. We're sorry to hear about the inconvenience caused by your room key being deactivated. We understand how frustrating this can be and apologize for any inconvenience caused. We will ensure that our staff are trained to be more attentive and considerate in the future to avoid any such incidents. We appreciate your business and hope to welcome you back for a better experience soon!Sincerely,Hotel Management
Nicholas and Carrie were helpful and pleasant. I liked this location and I believe the pricing was fair. The phone was usually answered reasonably as well. I would advise the property to include more breakfast options if possible.
The one thing I really enjoyed about this property in Tigard, is the front desk lead, Kathy. She was very helpful and took good care of me. It was nice to have super customer service from her on my trip. The only down side of the property was that it was not as clean (all-around) as one would hope. Mostly the grounds are kind of messy and look like they have not been cleaned much in the month. Thanks.
Business response:
Dear Ryan, Thank you for posting your review of Extended Stay America. Our goal is to provide an exceptional experience for each of our guests, so it is a pleasure to read about the outstanding hospitality you received from our staff. They will be pleased to hear our guests notice and appreciate their efforts. We hope you will stay with us again the next time you visit Portland. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 4.1 star rating with 1,114 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.