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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Check in with Tiffany was easy.
The property is nice. The parking was a little chaotic. Only staying one night but it was a good experience.
The check-in process at the hotel was smooth, and I appreciated that parking was secured behind a gated area. However, I was very disappointed with the cleanliness of the room. The sheets on the bed were stained with yellow marks, and it was clear they had either not been properly cleaned or were permanently stained. Before checking out, we looked under the bed to make sure we hadn't left anything behind and were shocked to find someone else’s dirty underwear, a used shirt, and old food items like cheese, nuts, and crackers—... read more
Business response:
Dear Rena, We’re glad the check-in process went smoothly and that you felt reassured by the secured parking. That said, we sincerely apologize for the condition in which your room was found. Discovering personal items and food left behind is completely unacceptable and not at all the standard we aim to uphold. We understand how this affected your impression of the property and will be addressing your concerns directly with our housekeeping team to prevent this from happening again. We appreciate your feedback and the opportu... read more
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,668 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.