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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
So - So. Not use to no housekeeping daily. Site was quite and off the main street. Restaurant was close by.
Business response:
It was our pleasure having you as our guest. We are glad to know you liked our location and that you had a good stay. However, we are sorry to know you didn’t like our housekeeping policy. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Felt just like i was at home..The staff was really friendly and helpful
Business response:
Denyelle, thanks for choosing Extended Stay America on your trip to our city. We are thrilled to know you liked our well-maintained property and that our courteous staff made your stay a home-like one. On behalf of everyone here, we thank you for the recognition and invite you to visit us again soon. Sincerely, Hotel Management
"Guests" treat this like a college dorm / apartment. The parking lot is used to fix, repair and organize cars and work trucks, or have quiet tailgate parties.
Business response:
Thank you for sharing your feedback. We are sorry you were not pleased with some of the guests staying at our hotel. We wish we had an opportunity to address the issue as we would have tried our best to comfort you. We hope you will give us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Nice stay I didn't realize the type of hotel this was. Many live in residents with pets. Breakfast is pkgd muffin or granola bar..😔 Liked that no housekeeping came in while we were gone (once a week service here). Clean, quiet and nice people.
Business response:
Katherine, thank you for choosing Extended Stay America. We are glad to know you had a pleasant stay with us. Please know, to respect the privacy of our guests staying for long periods of time, our housekeeping service is conducted on a weekly basis, although we are always happy to provide you this service at your request for a minimal fee. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Not what I remember, but still better then many I have stayed in this hotel many times in the past but not recently. I was seriously disappointed with the house keeping of this room. When I checked into the room the kitchen and bathroom floors didnt appear to have even been swept let alone mopped. The cupboards had sticky splitter all over them which was obvious that the room has been neglected for some time. I'm not sure if it has something to do with being a smoking room or if it has just been so many years since I stayed ... read more
Business response:
Thank you very much for visiting our hotel. We apologize for not providing you with a clean room and regret the inconvenience it caused. As a valued guest your feedback is shared with our housekeeping team to take remedial steps ensuring no guests encounter the same moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Decent place, staff is excellent and super helpful.
Business response:
David, thanks for taking time to share your comments online regarding your visit to Extended Stay America. It is a delight to know you were treated extremely well by our staff and their friendly service made for a memorable experience. Your review is appreciated, and we hope to be your choice of hotel in the future as well. Sincerely, Hotel Management
Bed pillows The room was very large, but you may want to bring your own pillow....they apparently are not set up for any extra pillow requests. Other than that we had a great stay.
Business response:
Thank you for staying at Extended Stay America. We are glad you had a nice time here and that you liked the size of your room. We value your feedback as it will help us improve moving forward. It was our pleasure having you as a guest, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,671 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.