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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very very enjoyable and excellent Very comfortable as always.
Business response:
Judith, thank you for choosing to stay at Extended Stay America. Our highest priority is to make sure every guest has a relaxing experience and comfortable accommodations, so we are glad we accomplished this while you were here. We appreciate your feedback and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Business response:
Cherie, thank you for being our guest and for your gracious rating. We are pleased you were satisfied with our offerings and had a great experience. On behalf of all of us at Extended Stay America, we would like to invite for another outstanding stay. Sincerely, Hotel Management
Was clean and cozy for one night with a partner. The heater/AC unit was really loud causing us to wake up throughout the night. The fridge made a weird noise that made it sound like someone was trying to open the door. (Had I been alone, I would have been a nervous wreck.) Could improve the lighting in the kitchenette area and make sure all the lights work but overall, a good experience and great rate.
Business response:
Thanks for being a guest at Extended Stay America. Although you had a great stay with us, we apologize for the issue with the refrigerator and the HVAC unit. Your feedback for the maintenance problem is shared with the concerned team to do the needful. Thank you for the review, and we hope to see you in the near future. Sincerely, Hotel Management
The bathroom was quite small. The shower was weak. The ironing board was broken and the iron was dirty. The staff though were the best part of the stay. They did everything they could to make our stay good.
Business response:
Thank you for taking the time to review our hotel. We are disheartened to read about the problems you had in your room and please accept our sincerest apology for what transpired. Your concerns have been shared with the maintenance team to ensure future guests do not encounter the same issues. We truly hope you will give us another chance to provide you with a much better experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Very Comfortable Stayed here for almost 3 weeks as we are going through a rough patch and trying to find a permanent home. Brian, the manager, was so kind and accommodating when we requested a very late checkout and the front desk people are amazing. Good location and amenities. Quiet and our room was very clean and we felt very safe. Would definitely recommend and stay again.
Business response:
Thank you for the wonderful review of staying at Extended Stay America. We are glad to know you loved the service provided by our courteous associates and were impressed with all the aspects of your stay. We appreciate you recommending us and look forward to welcoming you back soon. Sincerely, Hotel Management
Property needs to be updated The staff was great, very helpful. However, the condition of the property and the rooms was poor. The bedding consisted of a thin blanket and a thin nylon bedspread. The kitchenette was completely empty. The hotel did have kitchen items for use but you had to request them from the front office. The floor in both of our rooms had several ants crawling on them. Hotel clientele seemed to be people who were looking for a place to crash/party. Just be aware that you are getting what you pay for. I mig... read more
Business response:
Thank you for your stay with us and for providing your feedback. We apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. Regardless of the length of stay, our goal is to provide a clean, comfortable and well-maintained hotel with a friendly staff at a good value. Thank you again for staying with us and ... read more
GREATFUL Great service. Thank you
Business response:
Celina, many thanks for the 5-star review of Extended Stay America. We are happy to know we exceeded your expectations for a wonderful stay and you were awed by our spectacular hospitality. Thank you once more for your kind gesture, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Nice one It was great :)
Business response:
Asli, many thanks for taking the time to post your review online. We are glad that you were left our hotel with a good impression. It was a pleasure to have you as our guest, and we hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 1,010 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.