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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Soren, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Just an overnight trip The people upstairs were loud and there were dogs barking. The bed could’ve used an extra blanket. Otherwise the stay was fine.
Business response:
Thanks for choosing us for your overnight stay. Although you had an overall pleasant visit we are sorry for the noise issue you experienced while here. Our goal is to provide a comfortable and relaxing stay for our guests, and we are sorry we did not deliver. We appreciate the feedback and we hope to have the opportunity to welcome you back and show you our quieter side! Sincerely, Hotel Management
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we exceeded your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Clean, Safe and Convenient As a female traveling alone, felt very safe and secure here. Staff were incredibly kind (especially Justin). Room was clean. There is a 'smoke' smell in the lobby on the first floor. I stayed on the 2nd floor (non-smoking) and did not notice the smoke smell there. Conveniently located to everything! Bottom line, for the price, was much better than expected.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We will share your compliments with the entire team especially Justin. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Towels were not very clean, they had a yellowish tinge. Tub was not cleaned very well.
Business response:
Thank you for your review. We apologize for the lack of attention to detail that was given to your room. These issues should have been attended to prior to your arrival, and we are sorry we did not do so. The next time you are in the area, we hope you will give us the opportunity to earn back your confidence by providing you with an experience that exceeds your expectations. Sincerely, Hotel Management
Not terrible, but bad beds Beds were hard and uncomfortable
Business response:
Thank you for choosing our hotel. We want our guests to have a comfortable stay and to get a restful night’s sleep, so we're sorry that you found the beds uncomfortable. Our front desk is available 24 hours a day, so we would have been happy to move you to another room at your request. We hope that you will stay with us again, and we will do our best to provide you with a better experience. Sincerely, Hotel Management
Nice older hotel. The one thing was the garbage truck woke us at 4:30 am when emptying the bins and again at 5:30 am to empty the recycle bins. Probably not in the hotels control but was annoying and hopefully the manager will speak with the garbage company about their scheduling..
Business response:
Thank you for being our guest at Extended Stay America. We are delighted to read you had a comfortable stay and liked most aspects of our hotel. We appreciate your suggestion and have taken a note of it. Thanks again for taking time to write about your stay. We look forward to your return visit. Sincerely, Hotel Management
Business response:
Donald, thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
My stay in March 2017 I've stayed at this particular motel several times in the past year and a half. Overall, its been pleasant and nice, but the last couple times has been dirty and not very clean. The toilet in room 236 kept clogging up. I had plunger it like 10 times in two days. This was my stay on the 3rd and 4th of march 2017. Also, carts for checking in your luggage wasn't readily available and service wasn't as accomadating as it has been in the pass.
Business response:
Mark, thank you for being our guest. We hope your overall experience was pleasant. We are sorry for the cleanliness and maintenance issues you experienced here. Your feedback will be shared with the respective teams in an effort to improve our service and facilities moving forward. We hope the positive aspects of your visit will encourage you to choose us again in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 4.2 star rating with 978 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.