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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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Don't count on the breakfast for much, I wouldn't even refer to it as a continental, but as far as the property and the staff it was wonderful !! It's a new place and they're working out some Kinks and expected bugs but very kind staff.
10 stars!! The staff were AMAZING! Welcoming, there for any needs you may need. The kitchen in the room is such a relief when you have children. You get dishes, full size fridge, big sink to wash bottles and such. I 100% love this hotel!
I’m enjoyed the stay
An exceptionally clean room and unbeatable value. It wasn’t fancy, but provided everything necessary.
I had the worst experience ever in a hotel at the Extended Stay America Premier Suites in Charlottesville. Not everything was bad, so I’ll give the good up front. The staff was very friendly and courteous. The property is brand new and very clean. It was nice to have the option to have laundry and other amenities on site. Then the bad; when I arrived there was a group of guests partying in the parking lot with a case of beer. The parking lot wasn’t well cleared of snow and ice so it was a safety and security concern in multi... read more
Business response:
Dear Guest, We would like to address this stay with care and clarity, and we extend our sincere apologies that the experience did not feel comfortable or seamless. During the referenced time, an unexpected situation occurred outside that required assistance from local authorities to ensure everyone’s well-being. Our team remained attentive throughout and communicated directly to provide reassurance while the matter was resolved. Guest safety remained the primary focus at all times. Any concerns regarding disturbances were ad... read more
They just opened 4 days ago. The facility is beautiful and the location is great BUT "include breakfast " should be specify to "grab and go". Definitely false advertising and their breakfast options improve. The selections are bite size blueberries muffins ( which lots of people don't like blueberries) they do not offer any other drinks besides coffee and Kids do stay in so juice and water should include. More fruits selection instead just a tangerine. Overall!! It was a great stay but not sure I would stay again.
It's a beautiful new property nothing special about the breakfast but the management and staff sure did have a staff at shine right through the bugs. But I am very disappointed that they would not take my cash and I had the extra hassle but the staff and management did their best to make that up to me. I do not understand what possibly anyone has the gain by making me stay 7 days before I can pay them with cash. The preferred currency , American currency !! It should never be turned away in America.
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 476 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.