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Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
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Very clean and staff was lovely.
Business response:
Dear Guest, Thank you for your kind words—it means a lot to know you had such a pleasant experience. We are especially happy to hear that our team made a great impression and that the space met your expectations. At Extended Stay America, we work hard to provide a warm and well-kept environment for all our guests. We'd be delighted to welcome you back the next time you're in the area. Sincerely, Hotel Management
Difficult to reach by phone to inform of late checkin. Ice machine and vending machine out of order. Breakfast very sparse.
Business response:
Dear Guest, Thank you for sharing your experience. We are grateful for your positive remarks and also truly sorry for the inconvenience you encountered. Your feedback regarding communication and facility access is important to us, and we regret the frustration this may have caused. Please know we are taking steps to improve these areas. We hope you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future. Sincerely, Hotel Management
New Hotel Hotel just opened a week prior to our stay. The room was clean. Everything worked as it should. Was a little surprised that it didn’t have a hair dryer. Could have used one. No ice machine on the upper floors. Breakfast was ok. Free coffee, breakfast bars, yogurt, fruit and muffins.
Brand New Hotel Brand new hotel, well equipped with full kitchen. Great for families. Just 10 minute from UVA.
I’d come back! Came for a couple nights while working at a nearby hospital, so my experience is for sleeping during the day. The bed was comfy enough and the room was clean. I would just be aware that the walls and floors are thin, so I could hear in the lobby and my upstairs neighbors quite well. For most though this probably won’t be a problem since everyone will be hopefully asleep at the same time. Overall it was a fine stay for what I needed it for, and I plan on coming back.
Business response:
Dear Guest, Thank you for your thoughtful review and for choosing us while working nearby. We are glad the accommodations met your needs and appreciate your kind words. We also sincerely apologize for any disturbances that affected your rest. Your comfort is important to us, and we are working to improve the overall experience. We look forward to welcoming you again and providing an even more restful and positive stay in the future. Sincerely, Hotel Management
This property was brand new and our stay was the same price as a Motel 8 down the street. Super clean and the kitchen area was great. The ice machines weren't working yet and they were out of coffee at 7am when we went down. Probably just needing time to get up to speed after opening recently.
Amazing stay!! The employees are incredible at accommodating the guests! Sean was a big help especially:) Thank you guys so much. The rooms were clean, and for the price you cannot beat it.
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 476 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.