This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was so dirty that we had to put a towel in the tub to take a shower. Breakfast was a cup oif bad coffe and a cup cake. Never again.
The property was rated decent reviews within the pass month from several guest, it was nestled between a holiday inn and an embassy suite, in a decent location. The pictures advertised painted the place as being updated and well maintained. To our surprise it was somewhat rundown. We had a broken door that wouldn’t lock properly unless you slammed the door. Brought it to the attention of the on duty manager Alex so they could fix it before we returned back to the property. It was not dealt with. The individuals coming in and... read more
There were a lot of cockrouges
Business response:
Dear Tahira, Thank you for your feedback. We truly regret the experience you encountered and apologize for the inconvenience it caused. Your comments are taken seriously, and our team is actively addressing the issue to prevent it from recurring. We appreciate you taking the time to share your concerns, as it helps us work toward providing a more comfortable environment. We hope you might consider returning in the future for a much-improved stay. Sincerely, Hotel Management
Absolutely not!! You get what you pay for. Don’t cut corners thinking you have a deal. Broken windows, carpet nasty, futon beds cushions basically.
Business response:
Dear Shane, Thank you for taking the time to share your experience. We are sorry to hear that your stay didn’t meet expectations, and we appreciate your candid perspective. Guest input is essential in helping us identify areas where we can do better. While we strive to provide comfortable accommodations at a reasonable value, we understand that every stay should also meet a standard of quality. Your comments have been noted and shared with the appropriate teams. We hope you will consider giving us another opportunity in the ... read more
Hotel is old. Accommodations old. Poorly maintained. Guest services was lacking friendliness--wanted us away from front desk as soon as possible. Was a stop over before boarding our cruise. Will not stay here again
Business response:
Dear Patricia, Thank you for taking the time to share your experience. We’re truly sorry to hear that your visit did not reflect the standards we aim to uphold. It’s disappointing to learn that the overall condition and level of service were not as they should be. We understand how important a warm welcome and a comfortable environment are, especially during travel. Your feedback has been noted, and we will use it to guide improvements moving forward. We do hope you will stay with us another time so we can provide you with a... read more
El lugar huele horrible, en la madrugada hay bastante ruido por descarga de camiones, no hay desayuno como lo indican, solo hay ponques, tinto, mandarinas y yogurth. El ascensor suena como descompuesto. La cama que nos entregaron era miniatura, no cabíamos con mi hijo, tuvimos que pagar adicional casi 60 dólares. Le falta mantenimiento a la edificación.
Business response:
Dear Gustavo, Thank you for taking the time to share your impressions. We appreciate your feedback and regret that your experience did not meet our expectations. We understand the importance of comfort and quiet, especially during rest hours, and we apologize for the inconvenience. Your comments are valuable to us, and we hope you’ll consider giving us another opportunity to offer a more pleasant and restorative stay in the future. Sincerely, Hotel Management
Toilets wasn’t working properly.
Business response:
Dear Alexander, Thank you for taking the time to share your experience. We're truly sorry for the inconvenience you encountered and regret that your stay fell short of what we strive to offer. Your feedback is important and will be shared with our team for immediate attention. We appreciate your remarks and would be grateful for the opportunity to welcome you back for a stay that better reflects our commitment to guest care. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 3.5 star rating with 3,389 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.