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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wow! This is the most expensive place we’ve stayed. It was expensive because it’s by the port and spring break. No coffee maker or anything in kitchen area except a towel. Small shampoo and bar of soap in bathroom. Very thin coverlet on bed. Broken window. Stayed in 136 right next to busy road. Sounded like sleeping in the middle of a NASCAR track. Bare bones place. Won’t stay in an extended stay again.
Business response:
Dear Guest, We sincerely apologize that your stay did not meet expectations. We understand how frustrating it must have been to encounter these issues, especially given the cost during peak season. Your feedback regarding room amenities, noise levels, and maintenance concerns is invaluable, and we are actively working to enhance our guests' experience. While we regret that this stay left a negative impression, we truly appreciate your input and will use it to improve. Should you reconsider, we’d love the opportunity to provi... read more
This hotel is a dump. There’s a 2nd door to enter lobby. The door is ajar, but still need to call on a dirty phone to be buzzed in, even though front desk can see you 2 feet away. No personality front desk, got a weird feeling about safety; stayed in room as family went to dinner to guard our stuff in room. The hotel stinks. The room smells like urine. There is a huge nasty algae blotch all over the window. Tje curtain has stains. The bath mat has a dirty foot outline. The sink water is plugged. The toilet has to be flushed ... read more
Business response:
Dear Michael, We sincerely apologize for the experience you had during your stay. Guest comfort and cleanliness are our top priorities, and we regret that we did not meet your expectations. Your concerns regarding cleanliness, safety, and service have been noted, and we will address them with our team to ensure improvements are made. We understand how frustrating this must have been, and we appreciate your honest feedback as it helps us enhance our services. We truly hope you will consider giving us another chance to have a ... read more
This was my second stay. First stay was excellent. But thus time the air did not work in my room. And the only room available. Was not on a floor level rhat was accomdating fod me
Business response:
Dear BeeHum, Thank you for being our valued guest and for sharing your feedback. We sincerely apologize that your stay did not align with the high standards you should always expect from us. We understand how frustrating it must have been to deal with maintenance concerns and a room location that was not ideal for your needs. While availability can sometimes be limited, we regret that we couldn’t provide a more accommodating solution. Your feedback is invaluable, and we will work to ensure enhanced room maintenance and flexi... read more
The worst hotel i have stayed in years! Broke tv, broke phone, broke microwave. Rude manager. Never coffee or breakfast after 630. Noisey water treatment plant. Sewer smells. Just all around mess! Dont stay here!!!
Business response:
Dear Stephen, Thank you for sharing your experience. It is disappointing to hear that your stay did not meet expectations. A comfortable and well-maintained environment is important, and guest concerns are always taken seriously. Feedback like yours helps identify areas for improvement. Your comments will be shared with the appropriate teams, and we appreciate you taking the time to provide them. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
Not happy No on was available at the front dress at night Towels were spotted Roaches Stench in hallways
Business response:
Dear Jevon, We appreciate your feedback and regret that your experience did not meet expectations. Guest comfort is important to us, and we will address these concerns with the team. We strive to provide a clean and welcoming environment at Extended Stay America and hope for the opportunity to improve your impression in the future.Sincerely,Hotel Management
Disgusting smell Hotel was gross. Our room smelled like rotting garbage and the bathroom smelled like musty cigarettes. Went down to the desk to ask if we could get a new room. The manager stated that he smelled the room himself and it was fine but we could check out another room to see. The second room was better but still smelled musty. The comforter felt like they had just sprayed it down with febreeze. It left a residue on your hands when you rubbed it. We had this hotel booked for another night before a cruise in may an... read more
Business response:
Dear Amanda,We sincerely apologize for the unpleasant experience you had during your stay. Your feedback is important, and we regret that the room conditions did not meet your expectations. We understand how frustrating this must have been, and we will be addressing these concerns with our team to improve cleanliness and overall guest experience. We appreciate your honesty and will use your feedback to make necessary improvements. Should you consider giving us another chance in the future, we would love the opportunity to pr... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 3.5 star rating with 3,389 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.