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Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
- Hotels
- Deerfield Beach, FL
About this business
Location details
1200 FAU Research Park Blvd., Deerfield Beach, FL, 33441, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very satisfied Very happy to walk into a room that not only looked clean, but smelled clean. Very friendly staff as well. Would highly recommend.
Business response:
Staci, thank you for being our guest at Extended Stay America and for the fantastic feedback. We are glad to know you had a nice stay and that you were impressed with our well-kept property and courteous associates. It was a pleasure hosting you, and we look forward to seeing you again soon. Thank you for the recommendation. Sincerely, Hotel Management
Business response:
Thank you for your feedback. We appreciate the great review! Hope you stay with us again!
Business response:
Thank you for your feedback. We appreciate the great review! Hope you stay with us again!
Business response:
Don, we are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Extended Stay America look forward to your next visit. Sincerely, Hotel Management
The room smelled like mold, and the bathroom had black mold.
Business response:
Dear Guest, We sincerely apologize for the unpleasant experience you encountered during your stay. The condition of the room you described falls far below our standards for cleanliness and guest comfort. Your comments have been shared with the housekeeping and maintenance teams to ensure greater attention to overall cleanliness and presentation. We truly regret the inconvenience caused and appreciate your feedback as we continue working to uphold a fresher, more comfortable environment for all guests. We hope to have the opp... read more
Garbage. Total garbage. No toilet paper. Shower tub filthy and dirty. Bath floor dirty. Carpet dirt. Freeze, stove and sink dirty. Water pressure too low in sink. During my stay I could not dare to take shower in that filthy tub. The window shade broken as well. I do not know how the extended stay America still has this property franchised? But the low rate does explain the poor quality. The outside property photo seems nice but deceptive. It says feee breakfast. But it has only coffee and cold muffins, some fruit bars. I wi... read more
Business response:
Dear Guest, We sincerely apologize for the deeply disappointing experience you had during your stay. The condition and upkeep of our hotel are essential to the experience we aim to provide, and your comments will be reviewed with our housekeeping and maintenance teams to ensure greater attention to overall cleanliness and presentation. We also regret that our grab-and-go breakfast did not meet your expectations. While our breakfast offerings are designed to provide quick and convenient options for guests on the go, we unders... read more
This was by far the most dirtiest place I’ve ever been. Dirty towels, dirty bed sheets, under the bed looks like it hasn’t been swept in ages. The bathroom tub was so so dirty that we had to shower at a nearby gym. The floor was so nasty that I threw away my socks. It felt like I was walking outside in the dirt. Management, do your job, housekeeping team please do better I know y’all can. I have no ill feelings toward no one at the establishment… it just my fair and honest review
Business response:
Dear Guest, We sincerely apologize for the unacceptable condition of your room and the discomfort it caused during your stay. What you described falls far below the cleanliness standards we expect from our team, and your comments have been shared with our housekeeping team for immediate review and corrective action. We truly appreciate your candid feedback, as it helps us identify areas in need of improvement. While we understand your disappointment, please know that your experience does not reflect the level of care and qua... read more
Rooms was NOT clean. Breakfast was grab n go and limited. Coffee was terrible.
Business response:
Dear Guest, We sincerely apologize that your visit did not meet expectations. Cleanliness and guest satisfaction are top priorities for us, and we regret falling short in this instance. Your comments regarding the upkeep of our accommodation and the quality of our breakfast have been noted and shared with our team for review and enhancement. We appreciate your feedback, as it helps us make meaningful improvements, and we hope you’ll consider giving us another opportunity to provide a better stay in the future. Sincerely, Hot... read more
Parking was good. The room was clean. Breakfast could have been better, like a buffet or something. The elevator was dirty, the glass doors needed cleaning and the hall way carpets were filthy.
Business response:
Dear Guest, Thank you for sharing your feedback. We’re glad the parking and room met your expectations, but we sincerely regret that other aspects of your stay, including the breakfast options and common areas, fell short. Your observations about the elevator and hallway carpets have been shared with our housekeeping team. While we strive to maintain a consistently clean and inviting environment, your comments help us identify areas where we can do better. Your satisfaction is our top priority; therefore, we sincerely hope y... read more
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach
How is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach rated?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach has a 3.6 star rating with 1,732 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach open?
Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach is open now. It will close tomorrow at 12:00 a.m.