Extended Stay America Premier Suites - Fort Lauderdale - Deerfield Beach

Business response:

Dear Guest, Thank you for sharing your experience. We apologize for the issues you encountered. We will consider your feedback to improve our facilities and services. Our front desk team efficiently handles such concerns and improves your time with us. We appreciate your patience and will review our procedures to prevent similar issues. Thanks again, and we hope you will stay with us again. Sincerely,Hotel Management 

Business response:

Dear Guest,Thank you for sharing your experience. We deeply regret that your stay did not meet your expectations. We understand the importance of comfortable accommodations and access to basic amenities, and we apologize for the issues you encountered. Your feedback is valuable to us, and we will address these concerns to improve our services. We hope to provide you with a better experience in the future.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. While we regret that your experience was not entirely satisfactory, we appreciate your willingness to stay with us again. Guest comfort and satisfaction are our priorities, and we are continuously working to improve our services. We look forward to the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management 

Business response:

Dear Guest, We sincerely apologize for the cleanliness of the room, which did not meet your expectations during your stay. Providing a comfortable and well-maintained environment is a priority, and we regret any shortcomings you experienced. Your feedback will be shared with our team to ensure improvements. We appreciate your input and hope for the opportunity to offer you a better experience in the future. Sincerely, Hotel Management 

Business response:

Dear Guest,Thank you for your feedback. If there’s anything you’d like to share about your experience, we’d love to hear it. Guest insights are always appreciated and help ensure an excellent stay for all.Sincerely,Hotel Management 

Business response:

Dear Regine, Thank you for your feedback. We are pleased to hear that you found the room spacious, as we strive to provide a comfortable environment for our guests. However, we understand that your overall experience did not fully meet your expectations. Your input is valuable to us, and we will continue working to enhance our services. We hope to have the opportunity to welcome you again for a better stay in the future. Sincerely, Hotel Management