This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Fort Myers - Airport
- Hotels
- Fort Myers, FL
About this business
Location details
14761 Hope Center Loop, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you so much for taking the time to provide your valuable feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. I’m so glad to hear that you enjoyed your stay.Thank you again and we look forward to having you stay with us again in the future!Best regards
Thank you
Business response:
Thank you so much for taking the time to provide your valuable feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. I’m so glad to hear that you enjoyed your stay.Thank you again and we look forward to having you stay with us again in the future!Best regards
Las personas administrativas de este hotel no responden, se les solicita algo te responden que por la apliacy, lo haces por la aplicación te responden que no se pueda, se solicita carta de no show, no respondes, se les van me sabes no respondes, un fiasco total, si así son mque bien no haber siqu
Business response:
Dear Guest, We sincerely apologize for the frustration and inconvenience you experienced. We understand how important clear and timely responses are, and we regret that your requests were not handled as expected. Your feedback helps us identify areas for improvement, ensuring future guests have a smoother experience. We hope you will consider giving us another opportunity to provide a more positive and welcoming stay. Sincerely, Hotel Management
There was a used bar of soap in the shower
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay. Thank you again and we look forward to seeing you in the future! Best regards
waited 3 hours to check in
Business response:
Thank you for your feedback. We sincerely apologize for the long wait you experienced during check-in — this is not the standard we aim to uphold. We understand how valuable your time is, and we’re actively working on improving our processes to ensure a smoother and faster experience for all our guests. We appreciate your patience and hope to have the opportunity to provide you with a much better experience in the future.
People are loud The staff were not friendly!the people upstairs from us we’re so loud. It’s like had bricks on their feet until 2 o’clock in the morning. It was awful.
Bad
Frequently asked questions about Extended Stay America Premier Suites - Fort Myers - Airport
How is Extended Stay America Premier Suites - Fort Myers - Airport rated?
Extended Stay America Premier Suites - Fort Myers - Airport has a 4.3 star rating with 1,181 reviews.
When is Extended Stay America Premier Suites - Fort Myers - Airport open?
Extended Stay America Premier Suites - Fort Myers - Airport is open now. It will close tomorrow at 12:00 a.m.