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14761 Hope Center Loop, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. I'm sorry if that was not that case.Thank you again for your feedback.Best regards
Extended stay fort myers airport Pillows too flat. Temp of room at night with ac on was too warm
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. Thank you again and we look forward to seeing you in the future!Best regards
Little be noisy from the streets
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay.Thank you again and we look forward to seeing you in the future!Best regards
Expedia and the name of the hotel indicated it was close to the airport. In actuality, it was over 11 miles away. “Breakfast” turned out to be granola bars, packets of oatmeal, and packaged boiled eggs. No coffee or hair dryer in room.
Business response:
Dear Linda,We regret that the location and amenities did not meet your expectations. Our complimentary breakfast typically includes a selection of quick grab-and-go items, and we apologize if it didn’t meet your preferences. We will certainly review this to manage expectations better moving forward. Additionally, to ensure a comfortable stay, we do offer coffee and hair dryers at the front desk upon request. We hope to have another opportunity to welcome you back and provide you with a more favorable experience. Thank you ag... read more
Worse manager Britney ever over last 40 years Well what can i stay the rudest assistant lying manager ever Britney i have come across and we travel 6 months a year Please avoid at all cost as so loud every room unless you are on the top floor and to top off i got all bites from bed bugs which is completely unacceptable especially only 8 months old Even when i rang back to check on what the supposedly exterminators said she had put for 2 nights another guest in the room before they got there Unbelievable!!!!! 0/10 AVOID
Business response:
Dear Guest,Thank you for sharing your experience. Your feedback is very important to us, as it will assist us in improving our guest experience. We will take the necessary steps to ensure this does not occur in the future.Sincerely,Hotel Management
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay. Thank you for your kind words about Mary as she is an asset to our property and is always making sure all of our guests have an enjoyable experience.Thank you again and we look forward to seeing you in the future!Best regards
There was a used condom in the bathroom garbage can. Dogs barking in hallway at 5:30am
Business response:
Dear James,We sincerely apologize for the unacceptable experience you encountered during your stay. Cleanliness and comfort are priorities for us. We are addressing this matter with our housekeeping team to ensure such oversights do not happen again. We also regret that noise from pets disrupted your rest. While we aim to provide a welcoming environment for all guests, including those traveling with pets, we understand how important a quiet stay is. Thank you again for your feedback, as it helps us improve the experience for... read more
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality.Thank you and we look forward to seeing you again in the future!Best regards
personal stay the only problem i had was i lost money in vending machine and was told by desk person i needed to call the vending company this is terrible service policy
Business response:
Thank you for taking the time to provide your feedback. Here at ESA Premier Suites Ft. Myers our goal is for every guest to have a clean comfortable stay with all services of the highest quality. We are so glad to hear that you enjoyed your stay and apologize about the vending machines.Thank you again and we look forward to seeing you in the future!Best regards
Extended Stay America Premier Suites - Fort Myers - Airport has a 4.3 star rating with 1,181 reviews.
Extended Stay America Premier Suites - Fort Myers - Airport is open now. It will close tomorrow at 12:00 a.m.