Extended Stay America Premier Suites - Fredericksburg

Brigett 

on Expedia

4 months ago

Upon arrival they checked us into room 323. When my family, with two small children, entered room 323 we discovered someone was still staying there!!! It was dirty and filled with food, cooking utensils, and clothing, etc. Thankfully the people were not in that room as I had my children enter first!!! We went back to the desk and apologized and moved us to room 119 which was better. Could’ve been a bit cleaner but it was a decent place to lay out heads. The shower water needed to be on full hot just to make it tolerably warm... read more

Donna 

on Expedia

5 months ago

There was an altercation at the front desk - 2 adults (assuming guests) harassed my mother while she was waiting for me downstairs in the lobby. She was minding her own business and these 2 adult kept pushing her to answer questions like what she was doing and why she was standing there … my mother was scared . There was 1 person at the desk, a young girl, having difficulty handling the situation . 

Coronda 

on Expedia

5 months ago

Roaches,, wasn’t very clean could not get housekeeping to come clean up. Hotel smelled like dog urine, etc.. 

Rongrong 

on Expedia

5 months ago

toilet blockage, had to change to a different room. Then the elevator out of order in the next day, had to take stairs with equipment :( 

Kathy 

on Expedia

6 months ago

The hotel itself is fine. Nothing special. My biggest complaint (I know, 1st world problems) is what they consider take-away breakfast. It consists of a sampling of yogurt, one orange that was on its way out, a few granola bars (that is what was out at just after 9am) a single wrapped muffin, coffee and hot water but NO CREAM OR MILK - anywhere. Apparently, that is how it usually is. Ridiculous. Coffee with the basic dairy component should always be a staple any place that advertises breakfast, so do not be fooled. I was ver... read more

fernando 

on Expedia

6 months ago

5:30 am people was hitting a hammer in the hotel. Smelly bedsheets and dirty floor full of dust and bottle caps under the bed 

Jinhan 

on Expedia

6 months ago

The heater was loud and poorly working for the whole night. I reserved a king bed room but it was over booked so they had to give me a different room. There were stains on the bed sheet. And they wouldn’t even allow me to put my luggage at the front desk temporarily for some hours after I checked out. In a word, no service and poor facility conditions.