Extended Stay America Premier Suites - Fredericksburg

Ninh 

on Expedia

a year ago

Weakest shower head I have ever come across. 

Marie-Claude 

on Expedia

a year ago

pas de draps dans le lit ascenseur en panne déjeuner inexistant 

Geraldine 

on Expedia

a year ago

Took 3 tries to get a room. One didn't accommodate 3 people, 2nd was dirty, 3rd was finally correct. Took about 30 min to get in our room after a long drive. When we went back down for the 2nd room, nobody was at the desk and took 10-15 min for staff to show up despite calling from in-house phone like their sign states. 

James 

on Expedia

a year ago

Poor Service and faculty needs to be checked for . Staff said we could only have one access key. Not sure why. Elevator was down for two days. Only on unit and had to take stairs to move. Also unit was very noisy. Could not rest. 

motohisa 

on Expedia

a year ago

The false fire alarm went on for 10 min at 4 AM My ear was damaged because of huge noise and could not get any more. 

Sarah 

on Expedia

a year ago

First off, there was a very strong smell of natural gas both outside and inside the lobby of this hotel. I made a reservation for 3 people. Showed up to the hotel a few hours later. I could barely hear the staff member. They spoke so quietly I had to repeatedly ask them what they said. The staff member at the desk said there were no rooms with 2 queens as I had booked. They could only offer me a King. I asked what the room looked like. I only wanted to know if there was a couch or a pull out for the third person in our group... read more

Elizabeth 

on Expedia

2 years ago

Upon checking in, it became clear that this hotel is used for low income housing of some sort. It was an uncomfortable experience thinking I was staying at a hotel when the majority of the people staying there were living there full time. I had to initial a statement when I checked in stating that I was not a tenant and that I would vacate the premises if asked to do so. I wish something in the process of booking the hotel gave me a clue about what I would be encountering during my stay.