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Extended Stay America Premier Suites - Fredericksburg
- Hotels
- Fredericksburg, VA
About this business
Location details
1065 Hospitality Lane, Fredericksburg, VA, 22401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will never stay here again .
Business response:
Dear Ronnie, We are sorry we failed to deliver the exceptional stay you deserved. We are very disappointed that we did not meet your expectations. We would have welcomed the opportunity to address your concerns while you were still here, and we hope we will have another chance to provide you with the excellent service and accommodations you should have experienced on this visit.Sincerely,Hotel Management
The room and hotel itself were pretty clean. Only issue was that the room card we were first given was to a room that was still occupied, and we walked in on other guests still in their room. Staff handled it quickly and politely, but still an unpleasant initial experience.
Business response:
Dear Guest, Thank you for sharing your feedback about your stay at our hotel appreciate your comments about our clean accommodations. We sincerely apologize for the inconvenience you experienced with your room assignment. We understand you were given a room already occupied, and we regret any inconvenience this may have caused. Thank you for pointing out that our team was responsive and immediately corrected this for you. We will continue to work hard to deliver outstanding guest service and hope you will consider staying wi... read more
Frequently asked questions about Extended Stay America Premier Suites - Fredericksburg
How is Extended Stay America Premier Suites - Fredericksburg rated?
Extended Stay America Premier Suites - Fredericksburg has a 3.9 star rating with 643 reviews.
When is Extended Stay America Premier Suites - Fredericksburg open?
Extended Stay America Premier Suites - Fredericksburg is open now. It will close tomorrow at 12:00 a.m.