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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved the location and it's closeness to shopping, gas, mall, and food. Great staff. Keep up the good work.
Clean and smelled like they value your business. Wasn’t under construction
Business response:
Dear Roger, Thank you for staying with us. We are delighted to read that you enjoyed your visit and that the services met your expectations. We look forward to your next visit soon at Extended Stay America.Sincerely,Hotel Management
Key card stopped working every time I left to the room. The front desk was helpful to reset it each time.
Business response:
Dear Brooke, Thank you for choosing us. It is nice you had a pleasant time and found the staff helpful and attentive to your concerns. Our aim is to provide a flawless hotel experience to all the guests who enter our door. Apologies if this was not your experience and for the inconvenience caused by the key card issues that prevented you from accessing the rooms. We will instruct our team to check the entire hotel's locks and keys. We are evaluating the instances you mentioned, as we are committed to offering better service ... read more
Everything
Good
Business response:
Dear Yoshira, Thank you for choosing Extended Stay America. We are glad to know you had a good stay and were pleased with everything we offered. Please revisit us for another enjoyable experience. Sincerely,Hotel Management
Was okay since my family was needing a place to stay for 1 night. Room is old needs updating. But has kitchen for family.
Business response:
Dear Trang, Thank you for being our guest. It is nice to know that your family had a satisfactory stay and were pleased with having a kitchen. However, we are sorry that the room condition did not meet all your expectations. We will use this information to update the areas and ensure a better place for our guests as we move ahead. We look forward to hosting you again, giving us the chance to show you our dedication to outstanding hospitality.Sincerely,Hotel Management
Website said coffee pot in room; there was none. A/C runs and was technically working but only blew straight out from the vent. The bed area was hot an no way to redirect the vent. The he reservation listed 2 people in the room but my partner arrived first and was not allowed in until they got my id. If that’s the rule then let me put both names on the reservation
Business response:
Dear Carol,Thank you for choosing us and sharing your comments. We apologize for not providing you with a good hotel experience. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We would like you to allow us to host an... read more
Awesome stay. Nice hotel
Clean and friendly staff!!
Business response:
Dear Kelley, We are delighted you had a wonderful stay at Extended Stay America. Thank you for sharing your positive feedback with us. We greatly appreciate your kind words about our friendly associates and commitment to excellence in delivering a clean room. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 3.9 star rating with 2,738 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.