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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Went from a good hotel to a mediocre one in 1 mo Previously stayed here before a month ago and the room I was in was nice. This time the room was old and beat up and the water cold. Little to nothing was done to change my room or fix the problem. Staff seemed apathetic. It was like everything changed with the place in a month. So weird. I really should get a partial refund for my stay.
Business response:
Dear Crispian, It is disappointing to know about your experience, as we take pride in providing outstanding hospitality and comfortable accommodations. We have shared your comments with our staff to ensure our focus remains on exceptional service to every guest. While we review the situation, please accept our apologies for the trouble you had due to this. Our entire team would love you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback.Sincerely,Hotel Ma... read more
Great
Quiet place, good for families
Business response:
Dear Rocio, We're thrilled to hear you found Extended Stay America to be a peaceful retreat for families. Your comfort is our priority, and we're delighted you had a tranquil stay with us. We look forward to welcoming you back for another relaxing experience.Sincerely,Hotel Management
Great
People at the desk were nice and friendly and any issues we had they were quick to try to solve the issue.
Business response:
Dear Steven, Thank you for the kind review. We're delighted to hear about your positive interactions with our team at Extended Stay America. Your satisfaction is our priority, and we're glad to have promptly addressed any concerns you had. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 3.9 star rating with 2,738 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.