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Extended Stay America Premier Suites - Lakeland - I-4
- Hotels
- Lakeland, FL
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Looking for a place to stay in Lakeland? Then look no further than Ecco Suites, a family-friendly hotel that brings the best of Lakeland to your doorstep. Guest rooms offer a flat screen TV, air conditioning, and a kitchenette, and Crestwood Suites Lakeland Hotel makes getting online easy as free wifi is available. In addition, guests can enjoy a pool and breakfas... read more
Location details
4360 Lakeland Park Dr., Lakeland, FL, 33809, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and Convenient Staff was friendly, hotel was clean and convenient. However, they offer no maid service. Hair dryer had to be secured from the front desk and the room is in need of some USB ports for electronic devices.
Breakfast options were a bit limited, but overall I would say the staff and the ambience were very nice. WiFi was stable and allowed me to stay connected with my office.
Business response:
Dear Craig, All of us at Extended Stay America are thrilled to know you loved your time with us! Thank you for sharing your generous compliments. We appreciate you mentioning how convenient it was to have a stable wifi connection to stay connected to your office and also found our staff helpful. We provide our guests with the perfect home away from home, and we are glad you agree! However, we are sorry for the breakfast choices not meeting your expectations and will share your notes with the concerned person. It was a pleasu... read more
Great day
I havent previously had any problems with my stay but I was not pleased when I had on my socks and was walking around in the room I started sneezing and discovered that I had white animal hairs all on my socks which I thought was disgusting.
Business response:
Dear Angela, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize. We have shared your comments with our housekeeping staff, and we want to thank you for this valuable feedback. We look forward to having you stay with us again.Sincerely,Hotel Management
The staff was great. The breakfast was limited: coffee, granola bars, bad muffins, and oatmeal. No milk or cereal. The mattress in our room was horrible. It was the equivalant to putting a thin comforter on the floor. They keep trash bins in the hot stairwells as they only do weekly cleanings. Every time the AC came on the entire room smelled like mildew.
Business response:
Dear Lynn, Thank you for being our guest and sharing your feedback. We are glad to your appreciation for the staff. However, we are sorry for your disappointment with the breakfast, the mattress, and the housekeeping issues in your room. We aim to provide a clean, comfortable suite and the best service for an exceptional experience. Therefore, we apologize this was not your experience. Thank you for bringing this to our attention. We will address these concerns to avoid them from happening again. We hope you will consider an... read more
The rooms are very spacious & the AC was working so good with these hot temperatures.
The hotel feels old. Rooms and bedding look worn.
Business response:
Dear Janet, Thank you for being our guest and sharing your observations. We are sorry for the condition of your guest room and any oversight in our hotel areas. Our guests deserve a clean, well-maintained, and comfortable suite while staying with us, and we will share your concern with the appropriate individuals for the future modernization of our hotel. Thank you again for your candid feedback, and we hope you will allow us to redeem ourselves in the future. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Lakeland - I-4
How is Extended Stay America Premier Suites - Lakeland - I-4 rated?
Extended Stay America Premier Suites - Lakeland - I-4 has a 4.4 star rating with 1,954 reviews.
When is Extended Stay America Premier Suites - Lakeland - I-4 open?
Extended Stay America Premier Suites - Lakeland - I-4 is open now. It will close tomorrow at 12:00 a.m.