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2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Very limited breakfast. Toilet ran all night. Fridge did not work. Person on the front desk was excellent.
Business response:
Dear Stafford,We’re glad that our front desk staff made a positive impression. However, we sincerely apologize for the issues you encountered with the breakfast options, the running toilet, and the malfunctioning fridge. These are certainly not the standards we aim to uphold, and we will be addressing them with our maintenance team to ensure they are resolved. Thank you for your feedback. We hope you will give us another chance to demonstrate the excellent service you should have experienced on this visit.Sincerely,Hotel Man... read more
perfect base for getting to know the area. everything you need for a comfortable stay is nearby. well run, clean, quiet, newer property.
Business response:
Dear Michael,Thank you for such a generous review of Extended Stay America. We’re delighted that our property served as an ideal base for exploring the area and that you found it clean, peaceful, and well-maintained. Providing a comfortable and convenient stay is always our goal, and we’re thrilled that everything meets your expectations. We loved having you as our guest, and we hope to see you in the near future.Sincerely,Hotel Management
Love this place
Business response:
Dear Zootie,Thank you for the fantastic review of Extended Stay America. We’re delighted that you loved your stay with us. It's always our goal to provide a comfortable and welcoming environment, and we’re happy to know that you had a wonderful experience. Your positive feedback truly means a lot to us, and we’re grateful for your kind words. We hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
Quiet area
Poor dining options
Business response:
Dear Charles,We apologize that our dining options did not meet your expectations. We strive to provide a variety of choices that cater to our guests' needs, and it's disheartening to learn that we fell short in this area. Your feedback is important to us, and we will look into ways to improve and expand our offerings. We hope to have the opportunity to make your next stay with us outstanding in every respect.Sincerely,Hotel Management
My and my Boyfriend stayed here for several days. Had not one issue love the rooms big comfortable beds and even had a stove fridge and pots and pans to cooks
Broken Elevator Our room was clean and the beds were comfortable. The elevator was broken and we traveled with small children so it was a giant inconvenience. We weren’t offered any type of compensation for the inconvenience. Also the “grab and go” breakfast is one kind of granola bar that the kids wouldn’t eat so that was a disappointment too.
Business response:
Dear Guest,We’re glad that your room was clean and the beds were comfortable. However, we sincerely apologize for the inconvenience caused by the elevator being out of order, especially while traveling with small children. We understand how this added unnecessary stress to your stay. Additionally, we’re sorry that the breakfast options didn’t meet your family’s needs. Your feedback is important to us, and we will take it into account as we strive to improve both our amenities and service moving forward. Please accept our apo... read more
Fine
Business response:
Dear Freydi,Thank you for taking the time to review your stay at Extended Stay America. We’re pleased that your visit was satisfactory. Our team is dedicated to making each stay as enjoyable as possible, and we appreciate your feedback. We look forward to welcoming you again in the future. Sincerely,Hotel Management
Muy limpio
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.2 star rating with 1,404 reviews.
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.