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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was very clean and in a safe location but they didn’t provide any of the normal amenities. No conditioner, lotion or even a blow dryer. The rooms are also very hot and we had it on the lowest setting, a fan would have helped a lot. The “breakfast” was also bar, orange and yogurt.
Business response:
Dear Chelsie, Thank you for your feedback. We appreciate you acknowledging the cleanliness and safe location of our accommodations. However, we apologize for any inconvenience caused by the lack of amenities and temperature control in your room. Your feedback is invaluable, and we'll address these concerns to ensure a better experience for our guests in the future. We hope you will give us a chance to better serve you in the future.Sincerely,Hotel Management
There was long hair on shelf in shower and it had that overwhelming smell of disinfectant. Like it was covering up other smells
Business response:
Dear Richard, We deeply apologize for the cleanliness issues you encountered during your stay. Our team strives to maintain high standards of cleanliness, and we regret that we fell short in this instance. Your feedback regarding the presence of long hair in the shower and the disinfectant smell is concerning, and we will address these matters with our housekeeping staff to ensure they are more diligent in their duties. We appreciate you bringing these concerns to our attention, and we hope to have the opportunity to make it... read more
Very nice! Not sure why there were such negative reviews. I thought everything was top notch but I can only speak about my own experience. Impeccable and clean, comfy and quiet but with minimal amenities. Can't comment on breakfast since I didn't partake.
Happy to find clean pet friendly lodging.
Business response:
Dear Valerie, Thank you for choosing us and sharing a review at Extended Stay America. We are thrilled you found our pet-friendly accommodations satisfactory. We value providing a clean and welcoming environment for both you and your furry companion. We understand the importance of a comfortable stay, especially when traveling with pets, and we are glad we could meet your needs. We look forward to ensuring your stay is enjoyable and memorable.Sincerely, Hotel Management
Nice property.
Overall good stay. Elevators wasn’t working, the halls and lobby was extremely hot, walked all the way up 2 flights of stairs and down the hall only to get to my room and my room key didn’t work so I had to walk all the way back and that was super annoying bc my hands were full and it was so hot. Though was I got into my room, it was very clean and comfortable. I only stayed one night. I was in town for work. I would stay there again but hopefully everything is fixed!!!!! Front desk clerk was extremely nice and helpful.
Business response:
Dear Christie, Thank you for choosing us for your accommodation needs. We are thrilled to hear that you had an overall good stay at Extended Stay America despite some inconveniences. Your satisfaction is our priority, and we apologize for any issues you encountered with the elevators and temperature. We appreciate your understanding and are glad you found your room clean and comfortable. Our team is dedicated to providing excellent service, and we are delighted you had a positive interaction with our front desk clerk. We loo... read more
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.6 star rating with 1,015 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.