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Extended Stay America Premier Suites - Melbourne - I-95
- Hotels
- West Melbourne, FL
About this business
Location details
2265 Coastal Lane, West Melbourne, FL, 32904, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not so great Unfortunately it won't let me leave pictures once again for some reason I would show you how dirty is the floors were when we wipe them with we wiped with a washcloth when water was spilled. There was also candy wrappers under the bed and under the chair. Barbara and Kayla that work the front desk are very nice and very helpful. We needed a place to stay for two nights for the rest of our trip as we forgot to book everything in advance so we made the mistake of booking here and if you are picky like I am do not ... read more
Business response:
Dear Karen,Thank you for sharing your experience with us. We're sorry to hear that your stay didn't meet your expectations, especially regarding cleanliness and amenities. We appreciate your compliments about Barbara and Kayla's helpfulness at the front desk. Your feedback about the room's condition and the kitchen supplies is valuable, and we'll work on improving these areas. We understand how important it is to feel comfortable during your stay, and we apologize for any inconvenience caused. We hope you'll consider giving ... read more
Hotel is affordable but with exception of two front desk clerks the five people I encountered were rude including the manager. I saw her being very rude to a guest and just walked away in the middle of their conversation. I told her good morning and she made a face and turned around while smoking her cigarette and never acknowledged me. The room stayed very humid which caused the bed linens and my clothes to stay wet and smell like mildew. AC leaked water two nights I was there. Stayed a week and got two towels and when I as... read more
Business response:
Dear Jerry,Thank you for your feedback. We sincerely apologize for the service issues you encountered and the discomfort you experienced with the room’s humidity and maintenance. Your comments regarding our staff and their conduct are concerning and will be addressed to ensure better service. We are also sorry to hear about the difficulties with the towels and the issues with the local environment. Your input is invaluable, and we will work diligently to improve these aspects of our service. We appreciate your positive note ... read more
Best hotel in West Melbourne Very nice staff. Room very clean.prices very reasonable. I will stay there again
. Lot drinkers & smokers on the back of the hotel made the hotel look bad & unsafe. . Breakfast is cheap, & didn't provide spoons.
Business response:
Dear Bryan,Thank you for your recent review of our hotel and for sharing your feedback. Please know our top priority is the safety and security of our guests and employees. Our security team is reliable and well-trained. We also work very closely with the local police department to keep all of our guests safe and secure during their stay. We acknowledge your suggestions for enhancing our breakfast selections. We are committed to considering your feedback as we continuously strive to improve our offerings. We look forward to ... read more
No tiene piscina
Business response:
Dear Wilkin,Thank you for sharing your thoughts about your recent stay. We are glad to hear you enjoyed your time with us overall. However, we apologize you were inconvenienced by the lack of a pool. Our goal is to provide every guest with an excellent visit; therefore, we are sorry this was not your experience. Please know your feedback will be shared with our staff so we can ensure your next stay is exceptional. Thank you for being our guest, and we look forward to your next visit. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Melbourne - I-95
How is Extended Stay America Premier Suites - Melbourne - I-95 rated?
Extended Stay America Premier Suites - Melbourne - I-95 has a 4.5 star rating with 1,132 reviews.
When is Extended Stay America Premier Suites - Melbourne - I-95 open?
Extended Stay America Premier Suites - Melbourne - I-95 is open now. It will close tomorrow at 12:00 a.m.