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Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
- Hotels
- Miami, FL
About this business
Location details
7750 NW 25th St., Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not great but ok Hotel was booked last minute, so didn’t find the rate to be a good deal but had no choice. During my check-in, staff were not very friendly and never greeted my family while we went in/out. The breakfast was not restocked so going 30 mins before it ended meant you only get coffee if you’re lucky.
Business response:
Dear Guest, Thank you for your valuable feedback. We sincerely regret that your experience did not align with your expectations, particularly concerning the check-in process and the availability of breakfast. Providing exceptional guest service and hospitality is of utmost importance to us, and we acknowledge that we fell short in these areas during your stay. Please be assured that your comments will be communicated to our team as part of our commitment to continuous improvement. We appreciate you taking the time to share y... read more
Good experience at this hotel
Tehe never release the hold made,i checked out two weeks ago and still waiting. They don’t respond messages or calls
Business response:
Dear Guest, Thank you for taking the time to share your review. We sincerely apologize for not meeting your expectations during your stay and regret any inconvenience this may have caused. Your feedback is invaluable, and we will ensure it is addressed appropriately. We hope you will consider returning, allowing us the opportunity to provide you with the outstanding experience you deserve.Sincerely,Hotel Management
The property advertises the oool but it was not available. Showers felt grimy and not clean. Only towels for four when they knew we were a party of 6.
Business response:
Dear Guest, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your concerns are important to us, and we want to ensure every guest has a positive experience. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We welcome the opportunity to ensure that your next stay with us is exceptional.Sincerely,Hotel Management
No
Business response:
Dear Guest, Your generous rating made our day! We are committed to providing every guest with a great experience at Extended Stay America, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street has a 4.4 star rating with 2,192 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street is open now. It will close tomorrow at 12:00 a.m.