Extended Stay America Premier Suites - Miami - Airport - Doral - 25th Street

Business response:

Dear Guest, Thank you for your feedback! We are delighted to hear that you had a very good stay with us. Our team works hard to provide a comfortable and enjoyable experience for all of our guests, and we’re happy that we met your expectations. We look forward to welcoming you back to Extended Stay America for another great visit in the future. Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for your feedback. We’re glad you chose to stay with us and appreciate you pointing out the humidity in the room. We’ll look into this to ensure greater comfort for future guests. We truly appreciate your feedback and look forward to welcoming you again soon to Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Guest, Thank you for sharing your feedback. It is nice to know you were pleased with the services and found the stay overall satisfactory. However, please accept our apologies for any housekeeping oversights you experienced. Our goal is to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in... read more