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8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hôtel de passage, correct pour une nuit Pas de réel petit déjeuner, juste café et thé, gâteaux (fini vite) et barre de céréales disponible dans l’entrée. une nuit avec ma famille Proximité aéroport, et commerce de bouche. Bien pour une nuit La chambre était propre ++
Business response:
Dear Marie, Thank you for choosing to stay with us and for sharing your impressions. We're pleased to know the location and overall comfort met your expectations for a brief visit. However, we regret that the limited morning offerings did not fully meet your needs. Your feedback is valuable and helps in shaping improvements for future guests. We hope to have the opportunity to welcome you back for a more complete and satisfying experience on your next visit. Sincerely, Hotel Management
Bad
It's ok just a short trip Need more option for breakfast Location close to wal Mart and eating area
Business response:
Dear Guest, Thank you for your valuable feedback. We apologize that the breakfast offerings did not meet your expectations, as we recognize the significance of beginning the day with satisfying choices. Please be assured that your comments will be communicated to our leadership as we seek to enhance this aspect of the guest experience. We also appreciate your positive remarks regarding our convenient location near dining options. We look forward to the opportunity to welcome you back for a more enjoyable stay in the future. ... read more
Bad experience You can't pay with cash. It was not very clean. Smell badly. Kitchen doesn't have anything. For this money they can attend you better. Not very far from airport. There are restaurants and supermarkets close to the hotel.
Business response:
Dear Iryna, Thank you for sharing your feedback. We appreciate your insight regarding our proximity to the airport and nearby amenities. Your observations concerning cleanliness and kitchen provisions have been noted, and we are continuously working on improvements to enhance guest experiences. Your input is valuable, and we hope to better serve you in the future. Sincerely, Hotel Management
Super old feel, really weird smell. Staff only marginally helpful. Breakfast was weak. Very dated property, old and looks run down. There was a weird, sweet smell throughout the hotel. It really wasn't bad or good, just really odd. The staff here was only marginally helpful. Even when checking out I asked for a receipt and was asked if I hadn't used my email in my booking, why would I need a receipt. I for sure wouldn't stay here again. The free breakfast was pre-packaged muffins, hot water, packaged oatmeal and only coffee ... read more
Business response:
Dear Allen, Thank you for your honest feedback. We’re glad you found the location convenient. However, we're sorry your overall experience didn’t meet expectations. We recognize your concerns regarding the condition of the property, limited breakfast options, and staff interactions. Your comments help us identify areas where improvement is needed, and we’re working on enhancements to both service and amenities. We appreciate your insight and hope we have the opportunity to offer a better stay in the future. Sincerely, Hotel ... read more
Fair me cobraron doble la estadía y booking no me soluciona. ubicación y comodidad
Business response:
Dear Melissa, Thank you for providing your feedback. We sincerely apologize for the financial challenges you are currently facing. We appreciate you bringing this to our attention, and we will ensure it is communicated to the appropriate team. We look forward to the opportunity to welcome you back in the future and to provide you with the exemplary experience you deserve. Sincerely, Hotel Management
Fair
Disappointing La cama y las almohadas fueron super incómodas
Business response:
Dear Juan, We're sorry to hear that your bed and pillows weren't up to your standards. We apologize for the discomfort and inconvenience caused with your sleep. We are looking for ways to improve the quality of our accommodation as we move ahead. Please consider giving us another chance to provide you with your desired stay. Sincerely, Hotel Management
Poor Decent ...except for kids run up and down the hallway on the floor above us until an unacceptable hour also toilet was inoperable also an additional sheet or blanket would have been great. Front desk staff friendly
Business response:
Dear Terese, Thank you for your valuable feedback. We are pleased to learn that our front desk staff provided a friendly service experience. However, we sincerely apologize for the noise disturbances you encountered, as we understand the impact this can have on your stay. Please be assured that we are committed to enhancing the experience for our future guests. Additionally, we apologize for the maintenance issues you encountered and assure you that we will use your input to prevent future occurrences. We also appreciate you... read more
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,595 reviews.
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.