This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Poor
Disappointing
Disappointing El desayuno... básicamente es café y cupcakes... . La ubicacion
Business response:
Dear Anyelo, Thank you for being our guest. It is nice you were pleased with the location. However, we apologize for the disappointment regarding the breakfast offering. We strive to provide a quality experience for all our guests, and we will note your comments. We sincerely appreciate you bringing these matters to our attention, as they help us improve. Please consider staying with us again as we work to provide a more enjoyable and updated experience for all our guests. Sincerely, Hotel Management
Fair Too expensive for what you get Breakfast was basic Elevator always down Staff barely at the front desk Smells weird Bed uncomfortable Room dusty AC noisy No hair dryer was given
Business response:
Dear Shreeya, Thank you for choosing us. Please accept our apologies if your room was not spotless. Our housekeeping staff works hard; therefore, we regret not catching the concerns you described. We have shared your remarks with the team and will use them to improve our guest experience. Further, we regret that our amenities and services did not meet your expectations. In response to your review, we will discuss these notes with our concerned team to improve. Considering this a rare incident, please return and allow us to p... read more
Horrible The toilet was broken the fridge was noisy
Business response:
Dear Jeanine, Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience caused during your stay. We will be addressing these concerns with our maintenance team to ensure they are promptly fixed and to prevent similar issues for future guests. We hope you’ll consider staying with us again, and we’ll do our best to provide a much more comfortable experience next time. Sincerely, Hotel Management
Regular El precio. Es muy elevado por lo que ofrecen. Hace falta una recepción más cómoda y mejor presentada. El servicio no es tan bueno pues no hay una persona en la recepción y hay que utilizar un teléfono para llamarla. No nos pareció bien que anuncien que el servicio de lavado de toallas opera semanalmente y que hay que recoger toallas en la recepción. El desayuno es mejor que ni lo incluyan, es muy malo.
Business response:
Dear Jose, Thank you for your feedback regarding your recent stay at our hotel. We deeply regret the service issues you encountered during your visit. Your comments hold significant importance for us, and we appreciate your candid feedback as it aids us in identifying areas for enhancement. We hope you will give us another chance to serve you better the next time you are in the area. Sincerely, Hotel Management
Pésimo no volvería jamás Lo que ves en la página web de que el desayuno esta incluido es MENTIRA. A LO QUE OFRECEN NO SE LE PUEDE LLAMAR DESAYUNO. Dice que tiene cocina pero no hay dentro de la habitación nada . Tienes que ir a recepción a pedirlo. El Internet es de pago no es gratis como dicen. Personal de recepción poco profesional y con mala forma . Hay parqueos disponibles a la sombra . Es lo único que sirve en este hotel.
Fair
The girl at the front desk was very rude when I asked for the bathroom in the lobby. Everything, from the check in to check out. The girl at the front desk does not say good morning. She was very rude when I asked her for the bathroom in the lobby. We asked for a Lysol or an odor eliminator because the room was smelling humid and she never went or provided us what we asked for . Customer service was bad and just one elevator was working. None
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,595 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.