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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decepcionante Muy deteriorado. Pésimo el desayuno, las toallas son de baja calidad, La ubicacion
Business response:
Dear Alfredo Enrique, Thank you for selecting us. We regret we did not meet your expectations for a maintained room and hope you will accept our apologies for the inconvenience you encountered. We have taken note of your observations regarding the need for an update, and we are currently having the same conversation with our brand leaders. In the meantime, our housekeeping and engineering staff are committed to keeping our facilities clean and up-to-date throughout our hotel. Our priority is to serve our guests with excellen... read more
IF you stay here expect to be very disappointed with already low standards Literally everything but mainly the price, is not worth the price you pay, it was not pleasant at all and at night you barely can sleep because people are loud, all the doors slammed, the water pressure was horrible. The bed was horrible and same with the pillows, no comfy at all… they didn’t have clean sheets when we asked for them No cookingware or silverware, no napkins knives or nothing Half of the electric outlets didn’t work TV turned off random... read more
Business response:
Dear Carlos, We sincerely apologize for the disappointments you experienced during your stay. Your feedback is crucial, and we regret that we fell short of your expectations. We will address the concerns you raised, particularly regarding cleanliness, amenities, and staff behavior. Please know that your experience does not align with our usual standards, and corrective measures will be taken. We appreciate your feedback, and we hope you will reconsider, providing us with another opportunity to provide you with a much-improve... read more
Fair The was smell cigarettes, I have asthma problems and that doesn't let me sleep well.
Business response:
Dear Janet, Thank you for the review. We apologize for the disruption to your stay caused by the lingering smell of smoke. Although smoking is allowed in certain areas, it should never interfere with our non-smoking guests. We are sorry for not being able to accommodate you in a more suitable suite. We will be taking steps to address this matter and make necessary improvements. Thank you for bringing this to our attention, and we sincerely hope to have the opportunity to welcome you back for a much-improved experience in the... read more
Overpriced/old property Way too expensive for what it was. Almost $500 for 2 nights? Insane. That place is worth no more than $100 per night Location
Business response:
Dear angela, Thank you for your review of our hotel. We aim to provide our guests exceptional service and amenities; therefore, we regret not meeting your expectations. We strive to ensure our rates are competitive and in line with area hotels, and published prices may vary daily based on average room demand. Thank you for sharing your valuable feedback as we continually strive to improve our guest experience. We hope you will stay with us another time so we can provide you with a more satisfying experience. Sincerely, Hotel... read more
Proximité de l aéroport pratique pour une arrivée tardive. L accueil et le fait que la réceptionniste accuse booking de ne pas faire le nécessaire au niveau de la disposition des chambre, nous étions 7. (2 adultes 2 enfants et 2 adultes 1 enfant) Une chambre avec 2 lits doubles mais la seconde avec uniquement 1 lit double pour 3🤷 et l aimable porte de prison de l accueil n a rien voulu savoir pour nous changer de chambre. Elle voulait nous refaire payer 178$ pour une chambre supplémentaire Pdj horrible Emplacement
Business response:
Dear Sonia, Thank you for reviewing your stay. Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your travels bring you back to the area. Sincerely, Hotel Management
Fair No hay mesas para sentarse, solamente hay una barra con cafe, barras nutritivas y muffins. La habitación no tenía una olor agradable, pero tampoco era insoportable. No había Personal, los clientes se quejaban mucho. Muy Cerca del aeropuerto internacional de Miami
Business response:
Dear Rene, Thank you for reviewing your stay. We thank you for pointing out our great location close to the airport. However, our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. We assure you that your concerns are being shared with the appropriate individuals, and action will be taken where necessary. We hope you will consider giving us another chance to show you the hospitality we are known for. Sincerely, Hotel Management
Fair Værelset lugtede grimt da vi ankom, havde bestilt morgenmad som bestod af kaffe og en muffin. Man kunne heller ikke åbne et vindue for at lufte ud. Man kunne tjekke ind tidligere mod betaling
Business response:
Dear Ole, Thank you for your review of our hotel. Fresh, clean accommodations are necessary to set the tone for a great stay. Therefore, we apologize for any oversights in your room's preparation and regret that the breakfast option fell short of your expectations. We take these issues seriously and are committed to improving in these areas to ensure all guests have an enjoyable experience. Our priority is to provide each guest with an experience that is as perfect as possible, and we sincerely hope we will have another chan... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.