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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Fair desayuno ubicación
Business response:
Dear Dacia, Thank you for your feedback about your stay. We're glad the hotel's location was convenient for you. However, we apologize for not meeting your expectations with the complimentary grab-and-go breakfast. Your comments are valuable; we will use them to improve our breakfast offerings. We appreciate your patience and hope to provide a more seamless experience during your next visit. Sincerely, Hotel Management
Poor Mal servicio carpeta Limpieza
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are thrilled you found our property clean. However, we are sorry for not meeting your expectations with the services. Your feedback is essential, and we'll address this issue promptly to ensure improvements. Your satisfaction is our priority, and we are delighted to have provided you with a positive experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay! Sincerely, Hotel Management
Fair El tamaño de la cama El desayuno, no había surtido No es claro al reservar que el desayuno es una mesa con pick-ups únicamente Muy costos comparado con otros servicios similares La proximidad al Aeropuerto La ubicación y alrededores
Business response:
Dear Jorge, Thank you for sharing your feedback with us. We are pleased to hear that you appreciated the proximity to the airport and the location of our hotel. However, we apologize for any disappointment you experienced with the breakfast options and any confusion regarding the booking details. Your comments are valuable to us, and we will review them with our team for improvements. We strive to provide a comfortable and convenient experience for all our guests. Should your travels bring you back to the area, we hope to pr... read more
disappointing, luckily I stayed only one night... they advertise with breakfast. There is only coffee, joghurt and quaker oats, not even milk or a single fruit. no place to sit several restaurants/fast food across the street
Business response:
Dear Jens, Please accept our apologies for not meeting your expectations. We are glad the hotel's location was convenient for you. However, we apologize for any inconvenience caused by the limited options available for breakfast. We will consider your feedback for improvement as we continually strive to enhance our offerings. We appreciate your input and hope to provide you with a more satisfying experience. Sincerely, Hotel Management
Fair The web page says: breakfast, there was NO breskfast. Besides the room smells terrible Great location
Business response:
Dear Antonio, Thank you for reviewing our hotel. It is nice that you had a satisfactory time. We appreciate you pointing out specific items you loved and areas where we can improve. We are evaluating the instances you mentioned as we are committed to offering better service for our guests. Your remarks on various issues are shared with our team for improvement, as we want our guests to have a perfect hotel experience while with us. Considering our location, please return, and we welcome you for a better experience. Sincerely... read more
Bem mais ou menos Não existe atendente na recepção disponível. A pessoa fica numa sala separada atendendo super mal. Pedi um travesseiro e fui negada . Café da manhã não existe . Não tem nenhum utensílio domestico para usar o cooktoop. Lamentável A localização é ótima e o quarto é bom.
Business response:
Dear Vanessa, Thank you for taking the time to post your review. It is nice that you had a satisfactory time with us and that you appreciated your room. We truly value our guests' comments and opinions. Sorry we didn't meet your expectations. We regret the issues you mentioned and will address them as soon as possible, as we always want a happy customer. Considering our location, please give us another chance to provide our usual service. Thank you again, and we wish you all the best. Sincerely, Hotel Management
Below Average Linens and pillows were stained. Kitchen ware was sparce not enough to make a proper meal or a cup of coffee/tea as there were no mugs provided the door to the hotel room was tricky we had to try several times before we got in. The towels were very small. The walls were very thin we heard everything outside, making it difficult to sleep. The beds and pillows were uncomfortable Location
Business response:
Dear Guest, Thank you for the review. We sincerely apologize for not meeting your expectations and regret any inconvenience you experienced during your stay. We aim to provide all guests with a clean and comfortable environment and apologize for falling short. Please note that kitchenware items are complimentary and can be requested at the front desk for your convenience. Your feedback is valuable, and we will share it with the appropriate teams for future enhancement. We appreciate your understanding and hope to provide a m... read more
Very Poor
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.