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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair
Malísima experiencia Muy sucio y un mal olor el ascensor no funcionaba bien el lavamanos del baño estaba tapado rebalsaba le hice el comentario a la señora del hobbi y me dijo de qué me tenía que conformar con la habitación que lo que podía hacer es mandar a revisarlo no me podía dar otra a las 10 de la mañana querían sacar porque supuestamente iban a hacerle mantenimiento al aire acondicionado que por cierto apestaba mucho La ubicación
Business response:
Dear Elias, Please accept our sincere apologies for your unsatisfactory stay at our hotel. We take great pride in maintaining high standards of cleanliness and ensuring guest satisfaction, and we deeply regret any oversights that may have occurred during your visit. We are taking necessary measures to address the matter and prevent such situations from happening in the future. We appreciate your feedback and hope you will consider giving us another opportunity to serve you better during your next visit to the area. Sincerely... read more
Disappointing
Not happy at all No wheel chairs. , elevator not working properly. The only “working “ elevator actually broke down while we were there. Anything you ask for will cost you extra money. Room service every 7 days
Business response:
Dear Victor, Thank you for taking the time to share your experience with us. We appreciate your feedback. Our objective is to create lasting memories for our guests; therefore, we apologize for not meeting your expectations. Your feedback has helped us identify areas that require attention, and we will take appropriate action to address them. We hope that you will consider visiting us again so that we can demonstrate the exceptional experience we are known for. Sincerely, Hotel Management
Fair The door keys would constantly be deactivated and some of the staff would appear bothered when asked to reactivate the cards. Particularly in the afternoon shift. Location
Business response:
Dear Randall, We are truly sorry to hear about the inconvenience you experienced with your room key during your stay. Your comfort and convenience are important to us, and we apologize for any disruption this may have caused. We will review this issue with our team to ensure smoother key card operations in the future. Your feedback is instrumental in helping us enhance our services, and we hope you'll give us another opportunity to exceed your expectations. Sincerely, Hotel Management
Never again will I stay at an extended stay Where do I start… there under staff! NO one was ever at the front desk. They only had one person working from day to night. So when u need assistance u babe to wait until they come from the back from trying to do laundry. They were out of pots and pans if u wanted to use them which I never did but it was the principle of it cause I’m sure it was included n the price. They only clean ur room once a week so if u needed and wanted clean towels and Sheets u had to return the old and di... read more
Business response:
Dear Charlene, Thank you for sharing your review and the details surrounding your recent visit. We appreciate you bringing these issues to our attention. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and we sincerely apologize that this was not your experience. We're sorry for the cleanliness and service lapses you encountered. Further, we regret our amenities and kitchenware availability fell short of your expectations. Please know that we will review each of your concerns wi... read more
Fair Breakfast cannot be called breakfast - it is a complimentary snack at best. The room was clean but it had a smell. It was pretty noisy (with all the airplanes taking off nearby . The WiFi could not connect, at least not the free one. The fridge was very loud, the water pressure extremely high. Good for maybe one day, but would not recommend for more not would I come back to this hotel. We liked the big parking lot, fair selection of tv programs, price.
Business response:
Dear Goran, Thank you for your review and for highlighting aspects you liked about your stay, such as our parking lot, TV programs, and pricing. We apologize for any inconvenience caused by the breakfast offering, noise from nearby airplanes, and issues with WiFi connectivity. Your feedback helps us improve, and we'll address these concerns to enhance the overall guest experience. We hope you'll consider giving us another chance in the future. Sincerely, Hotel Management
Fair Cleanliness, breakfast Breakfasts can be better. Too much carbohydrates, little or even no healthy alternatives
Business response:
Dear Luis, Thank you very much for staying at our hotel. We apologize that our grab-and-go breakfast options did not meet your satisfaction and for any inconvenience caused by the cleanliness and comfort of our accommodations. Your feedback will be shared with the relevant leaders to help determine future breakfast options. Additionally, cleanliness is very important to us, and we will ensure that our team pays closer attention to this aspect to enhance the overall guest experience in the future. We hope for the opportunity ... read more
Very Poor Kuchyňský kout úplně prázdný, bez nádobí bez příborů bez skleniček. Snídaně v ceně ubytování, ale ke snídani nebylo vůbec nic, jen kaše v sáčku a jedno jablko. Jedna velká katastrofa.
Business response:
Dear Radek, Thank you for commenting on your recent experience at our property. We strive to provide our guests with exceptional service and amenities; therefore, we apologize for any confusion caused by our kitchenware policy and regret any disappointment you may have experienced with our breakfast service. To uphold cleanliness standards for all guests, we store the dishware at the front desk and are more than willing to deliver it to your suite upon request. Additionally, your valuable feedback will be conveyed to the rel... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.