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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Fair Moyen Pas grand chose
Business response:
Dear Jean, Thank you for choosing our hotel and taking the time to share your feedback. We extend our sincere apologies if your stay did not meet your expectations. We value your choice to stay with us and hope that you will give us the opportunity to improve your impression of us in the future, should your travels bring you back to the area. Sincerely, Hotel Management
Disappointing
Fair
Don’t bother staying here The facility stuck and the front desk said it’s because people cook in the units. The worst was after we came back from getting dinner for the family we got stuck in the elevator and nobody at the front desk would answer the phone because they were “in the back room working”. We had to call 911 to get out because my daughter and friend were about to have panic attacks. The front desk girl said the manager wanted to speak to us in the morning but we were leaving early for a flight. Never got a call o... read more
Business response:
Dear Jackie, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to address them adequately. Sincerely, Hotel Management
Almost ruined holiday The whole time we stayed there, there was repairs on one of the elevator going on. The one that was good also broke on the second day. The room was smelly and we bought room freshener. The AC started leaking water. They offered to have us change our room but since we were on tight schedule, we kept the room. Breakfast was just muffins and fruit bars. Corridors and hall was not clean. We liked that there was free parking and breakfast available. The coffee was good.
Business response:
Dear Anirban, We sincerely apologize for the inconvenience you experienced during your stay. We are glad you appreciated the free parking and enjoyed the coffee, but we are sorry for the issues with the elevator, room odor, and AC leak. We understand how frustrating this must have been, especially on a tight schedule. We are also sorry that the breakfast options and cleanliness did not meet your expectations. Your feedback is invaluable, and we are committed to addressing these concerns to improve our services. We hope you w... read more
Bad
Bad
Poor Kitchen does not have eqipment. The are not able to buy pans and toaster for every room and you have to wait. Since we spend 1 night kitchen lost sense completely. Lady at the check in bored and unhelpful. Other lady at the check out extremely nice behaving.
Business response:
Dear Petr, Thank you for your review of our hotel. We aim to provide our guests with exceptional service and amenities; therefore, we regret not meeting your expectations and apologize for the inconvenience caused. Since we are not a full-service property, we offer limited amenities in our rooms. However, we do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. Thank you for bringing this to our attention. We appreciate your feedback and will use it to help us improve our guest ser... read more
Everything was ok but not perfect… That they false advertised no supplies in the kitchen..At all.. ai had to buy my own potsand pans and the kitchenette was dirty hadn’t been cleaned properly The location
Business response:
Dear Lekisha, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is adequately addressed. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.