Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Michael, Thank you for sharing your feedback. We are glad the surrounding area supported your time with loved ones and that the room’s hard-surface flooring added to your comfort. Your observations about morning offerings and shared amenities have been noted and will be considered as part of our ongoing evaluations. We continually assess recreational features and public spaces to ensure they remain inviting for all visitors. It is encouraging to hear you may return, and we appreciate your thoughtful input as we focus on... read more

Business response:

Dear Francklin, Thank you for sharing your feedback with us. We are pleased to know that your visit offered a convenient and comfortable experience, especially for travelers with nearby transportation needs. Our team strives to provide a welcoming environment that supports a smooth and restful stay, whether guests are visiting briefly or for longer periods. Comments like yours are appreciated, as they help us understand what matters most to our guests. We are glad your time with us met your expectations, and hope to have the... read more

Business response:

Dear Jesus, We are glad the location was convenient for your visit and added ease to your stay. We understand that an unpleasant smell can affect comfort, and your feedback is appreciated. Maintaining a pleasant environment for all guests is important to us. Thank you for choosing Extended Stay America and for sharing your thoughts. We hope future visits provide an even more enjoyable and comfortable experience throughout your stay. Sincerely, Hotel Management