Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Carlos, Thank you for taking the time to share your feedback. We are pleased to know you enjoyed the overall comfort, location, and amenities during your stay. We also appreciate your comments regarding breakfast options and deposit timing, as they help us better understand guest perspectives. In relation to the deposit, it is important to clarify that a temporary authorization is placed to cover any incidental charges or potential damages related to the guest room. Once your stay concludes, this hold is released, and t... read more

Business response:

Dear Leandro, Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a very good stay at Extended Stay America and experienced no problems during your visit. It is always our goal to ensure that every guest enjoys a comfortable, hassle-free experience, and we are pleased to know that we met your expectations. Your kind words mean a great deal to our team, as we continuously strive to provide excellent service and a welcoming environment. We truly appreciate your support and look f... read more