Extended Stay America Premier Suites - Miami - Airport - Miami Springs

Business response:

Dear Wandalda, We are pleased to hear that the beds provided a comfortable rest during your stay. We also understand that having access to adequate kitchenware can make a difference in your overall experience. Kitchen utensils are available at the front desk, and our team is always happy to deliver items to your room upon request. Your input helps us continue to improve the stay for all our guests. We hope to welcome you back in the future and provide an even more seamless and enjoyable experience. Sincerely, Hotel Managemen... read more

Business response:

Dear MYKOLA, Thank you for choosing Extended Stay America. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon. Sincerely, Hotel Management 

Business response:

Dear Paul, An enjoyable stay at an excellent rate truly makes a difference! We’re happy to know your experience at Extended Stay America felt welcoming and well cared for from start to finish. Hearing that the accommodations met your needs and that the team made a positive impression means a great deal to us. Thank you for taking the time to share your thoughts, and we’d be glad to welcome you back whenever your travels bring you our way. Sincerely, Hotel Management 

Business response:

Dear Guest, Thank you for choosing us for your recent stay. Please accept our apologies for not meeting your expectations with our accommodations. We strive to keep our property clean and fresh, and we will gladly share your valuable feedback appropriately for our future plans. We hope you will revisit, as we would welcome another opportunity to show you why we are a great choice when visiting the area and to provide you with the exceptional stay you deserve. Sincerely, Hotel Management