This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was ok but sidnt live up to advertisement. The mattreas on the sofa bed you could feel the springs and there was no blanket. Pool was out of service and wasnt advertised at booking, should have gotten a discount for that. Also breakfast was advertised there was only coffee and muffins and nature trail bars, not even a continental breakfast. The room had a kitchen.
Business response:
Dear Paul, Thank you for taking the time to share your thoughts. We’re glad the in-room kitchen was a helpful feature during your visit. We understand how expectations play a significant role in shaping your overall experience, and we apologize if some amenities did not align with what was anticipated. Your comments provide us with valuable insights into areas where we can improve and refine the stay for future guests. We hope you’ll consider giving us another opportunity to offer you a more seamless visit next time. Sincere... read more
Ok, seemed safe enough. Very sterile room. Bare bones. No hot water in shower. Pool was closed for construction. Had I known that I would have gone somewhere else. Poor breakfast bar. Pre-wrapped cheap crap. No fruit, no yogurt, no cereals, or milk or juice. I was told there was an airport shuttle, but there was not. Would not stay again. The bed was comfortable.
Business response:
Dear Guest, Thank you for taking the time to provide feedback regarding your recent stay. We are pleased to learn that you found the bed comfortable and the environment safe. However, we regret that certain aspects of your experience did not meet your expectations. We sincerely apologize for the inconvenience caused by inconsistencies in the shower temperature, the limited breakfast options, and the unavailability of amenities such as the pool and shuttle service. Your feedback is invaluable, and we will communicate your obs... read more
Good
Very satisfying well recommended Everything
Es un buen hotel, cumple con lo básico para el descanso El desayuno regular per funciona, y el sofá cama es incómodo Buena ubicación, me gustó
Business response:
Dear Stiven, Thank you for your valuable feedback. We are pleased to learn that we effectively met your needs and that you appreciated our convenient location. We also acknowledge that the breakfast offerings and sofa bed did not fully meet your expectations. Your comments are important to us, and we will share them with our team. Thank you for being our guest. We look forward to the opportunity to welcome you back to Extended Stay America for an even more comfortable experience. Sincerely, Hotel Management
Exceptional
Good The breakfast Location, amenities
Business response:
Dear Brittany, Thank you for your valuable feedback. We are pleased that you appreciated the location and amenities during your stay. Your observations regarding the breakfast have been duly noted, and we will consider them as we seek to enhance the overall guest experience. We look forward to the opportunity to welcome you back in the near future. Sincerely, Hotel Management
Overall ok at best Had to visit reception several times. Although we booked for four there was no bedding supplied for sofa. There was only two towels supplied too. It was ok at best.
Very convenient to and from MIA. The breakfast was not good at all. They could do better. The entrance doors in the back did not work with the key. Only one door worked on the side. Very convenient to MIA.
Business response:
Dear Marta, Thank you for your feedback. We are glad the location was convenient for you, yet we are sorry to hear that our breakfast and door access issues fell short of your expectations. Reliable entry points and a more satisfying breakfast experience are important, and we’ll be sure to address these concerns with our team. We appreciate your input and hope to provide a smoother experience on your next visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 2,859 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.