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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Pleasant Breakfast Parking Location.
Business response:
Dear Matos, Thank you for staying with us and mentioning how much you enjoyed our location. We take pride in providing our guests with an exceptional experience; therefore, we hope you will accept our apologies for the parking and breakfast concerns you experienced. We will look into your problems as we strive to ensure a flawless visit for every guest. Thank you again for sharing, and we hope to see you soon. Sincerely, Hotel Management
espaçoso e legal diziam ter café da manhã mas eram apenas uns cookies e café, nada além localização, espaço e limpeza
Boa opção para ficar um ou dois dias em Miami. O café da manhã é ultra simples, tem uns muffins, alguns snacks, café e só. É você deve pegar e comer no seu quarto. No mais, tudo foi bem tranquilo e gostamos no geral Funcionárias bem simpáticas e prestativas. O quarto é bem espaçoso, tem mesa, sofá, geladeira espaçosa, etc. A temperatura é muito boa. É bem próximo do aeroporto, então caso precise de algum lugar pra ficar rápido, pode ser uma boa opção. Ficamos apenas uma noite nesse hotel, então não consigo escrever muita coi... read more
Business response:
Dear Alan92andrade, Thank you for sharing your experience; we love that you could join us. We are pleased to know your overall stay was satisfactory and appreciate knowing where we have room for improvement; hence we have noted your feedback regarding our grab-and-go breakfast options, as we always want to know how to improve our guest experience. We appreciate you taking the time to share your concerns, and we hope to accommodate you again in the future. Sincerely, Hotel Management
Exceptional
Bad The foul odor in the room. Dirty bathroom. Key card not activated. Stolen property. No extra pillows til the next day after request. The check in process. "Snacks" not breakfast.
Bad
Achei que o hotel seria um bom custo benefício, mas no final das contas não compensou. Não tem limpeza no quarto, não tem funcionário na recepção. Café da manhã não é o prometido como diz no anúncio. Poucos funcionários falam em inglês. A piscina sempre interditada. Um ponto a ressaltar, é que a cozinha não tem utensílios básicos. Não possui água para os hóspedes. Não gostei de nada!!! Precisa melhorar muito.
Business response:
Dear joziel, We sincerely apologize that your recent stay did not meet your expectations. We understand how important cleanliness, service, and amenities are to our guests, and we regret that we fell short in these areas. Your feedback regarding the room maintenance, breakfast, and staff availability has been shared with the team to ensure immediate improvements. We are actively working to enhance our guest experience, including improving communication, maintaining facilities, and enhancing overall service quality. We truly ... read more
Bad
Very Poor Was awful, thank God I’m back home Definitely not worth it. The odor is terrible and the place is outdated — very unpleasant
Business response:
Dear Jullie, Thank you for sharing your feedback. We sincerely regret that your experience did not meet your expectations, as providing a comfortable and welcoming environment is a priority. Your observations regarding the condition and atmosphere have been shared with our team for attention, as they are important in guiding improvements. We value your input and understand how such concerns can affect a stay. It is our hope that you might consider giving us another opportunity in the future so we can provide a visit that bet... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.6 star rating with 2,756 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.