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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buena ubicación, poca comodidad Habíamos reservado para tres personas, y solamente había una cama doble, y una sofá cama muy incómodo , la persona que durmió ahí totalmente incómoda La Ubicación
Business response:
Dear NURY, Thank you for sharing your experience with us. We’re truly sorry that the sleeping arrangements did not meet expectations and caused discomfort during your stay. Your feedback is important and will help us improve our approach to accommodating group bookings more effectively. We appreciate you giving us a try and would love the opportunity to offer a more comfortable experience in the future. Sincerely, Hotel Management
NEVER AGAIN No Pots & Pans As Stated In Rooms . They Have Roaches .. Toilet Kept Clogging .. BREAKFAST IS TRASH , Yogurt Coffee & Granola Bars Bed Was Comfortable
Business response:
Dear ShaQue, Thank you for sharing your feedback. We are pleased to learn that the bed provided some comfort during your stay; however, we apologize that other aspects of your stay did not meet your expectations. We understand the challenges you faced in locating the kitchen items you anticipated, as well as any concerns you may have regarding cleanliness and maintenance. Please note that kitchenware is stored at the front desk to ensure cleanliness and is available upon request. Additionally, we highly value your feedback r... read more
Fair Corredores muito sujos e barulhentos, limpeza do quarto tambem deixa muito a desejar. É uma habitação de muita rotatividade e estadia curta, apenas para quem precisa ficar poucas horas para acesso ao aeroporto internacional. Cafe da manha é so café mesmo… nao tinha mais nada as 8 da manha… tinha um grupo de operarios se preparando para o trabalho, acabaram com as poucas opcoes (fruta e pao) e nao tinha reposição. Localizaçao e estacionamento sao bons.
Business response:
Dear Carlos, Thank you for your review. We’re glad you found the location and parking convenient. We regret that the overall cleanliness and noise level in the common areas did not meet expectations, as well as the limited breakfast options. Our team works diligently to maintain a seamless experience and ensure that all necessary items are adequately stocked. Your feedback is important and will be shared with the team to help us improve the experience for all guests. We appreciate you taking the time to share your observatio... read more
Bad They advertised having a breakfast. In the morning, we went down stairs. It was a joke. Only thing available was packaged oatmeal and hot water. That is it. We asked if they don't have any boiled eggs. The front desk woman said they had it but all gone early. It was only 7:30 morning. ! Bathroom shower bath tub surfaced all damaged and peeling off. All my time travelling, I had never seen such bad conditioned bath tub before. They should have not rented this room. Bathroom door screeching noise every time trying to close... read more
Business response:
Dear Gregory, Thank you for taking the time to share your feedback. We’re glad the location near the airport was convenient. However, we apologize that the rest of your experience did not meet your expectations. We understand the importance of a consistent breakfast, and it’s disappointing that the offerings fell short during your stay. Also, the condition of the bathroom and overall maintenance concerns you mentioned are not reflective of the quality we aim to provide. Your observations have been noted and will be shared wi... read more
Bad
Fair Na tenia hielo. La.picina esta cerrada. Y no tenía agua caliente mi habitación La ubicación
Business response:
Dear Noel, Thank you for your valuable feedback. We are pleased to know that the location was convenient for your visit. However, we sincerely apologize for the inconvenience caused by the lack of ice availability, the pool closure, and the issues with hot water. These factors are essential to ensuring a comfortable stay, and we will share your comments with our team to facilitate any necessary improvements. We appreciate you highlighting this for our attention. Sincerely, Hotel Management
Not bad Not Having a real breakfast at all Awful, we didn't even bother, a breakfast should be eggs and healthy food not coffee and a muffin, kinda very cheap and disappointing
Business response:
Dear Joey, Thank you for sharing your thoughts about Extended Stay America. We are pleased you had a pleasant stay overall; however, we are sorry to hear our breakfast did not meet your expectations and left you feeling disappointed. We understand how important a well-rounded morning meal is, and your feedback will be taken into account as we evaluate how to better serve our guests. We appreciate your honesty and hope to improve this aspect of the experience moving forward. See you! Sincerely, Hotel Management
Very Poor
Never again! Months ago I booked 4 suites with 2 beds plus a sofa sleeper in each room for a total of 9 adults. When we arrived, we were told those rooms were not available-no reason why. After much back and forth involving the manager, we were given 4 single suites with one pretty comfortable double bed and an extremely pitiful and uncomfortable double sofa sleeper with a disgusting mattress in each room and no bedding for the sofa sleeper-had to ask for bedding. As a conciliatory gesture, our 9th person was given a single ... read more
Business response:
Dear Susan, Thank you for taking the time to share your experience. We’re glad to know the beds were comfortable and the linens were clean, and we appreciate your recognition of the effort made to adjust the reservation. That said, we’re sorry for the inconvenience and frustration caused by the unexpected room changes and the discomfort of the sofa sleepers. We understand the importance of a good night’s rest and we regret that this wasn’t fully delivered. We also apologize for the limited breakfast seating and the closed po... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.6 star rating with 2,756 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.