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Extended Stay America Premier Suites - Miami - Airport - Miami Springs
- Hotels
- Miami, FL
About this business
Location details
101 Fairway Dr., Miami, FL, 33166, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
They need to be accommodating, more options for breakfast & be upfront on their facility offering The breakfast was very limited. Didn't have many options, only 1 fruit, muffin, health bar, tea or coffee.. No water or juice...the vending machine didnt work...they never stated the pool wasnt operational until we asked. The room was very clean. The breakfast was the worse. Location was average.
Business response:
Dear Guest, Thank you for sharing your impressions with us. We are pleased to know your suite met expectations upon arrival. At the same time, we regret that certain amenities and on-site offerings did not align with what you were hoping for during your visit. Your observations regarding available refreshments and equipment availability are valued and help guide future enhancements. Guest feedback is taken seriously. We truly appreciate you taking the time to provide these comments and hope you may consider returning so we c... read more
Bad For the value of the property they should offer at least shuttles for airport drop or pick up Location
Business response:
Dear Bikash, Thank you for sharing your comments with us. We are pleased to know the setting was convenient for your needs, and we truly appreciate you taking the time to provide your perspective. Your suggestion regarding transportation services is valuable, and we understand how such options can enhance the overall experience for guests. Please be assured that your feedback has been shared with our team for thoughtful consideration. We hope to have another opportunity to welcome you and provide a stay that meets your expec... read more
I felt like I was in the twilight zone on chilligans island. The lobby area wasn’t very welcoming. In the continental breakfast area there were only 3 chairs. Continental breakfast was very limited in the variety of food. The phone in the room did not work. There was no bed sheet set for the sofa bed in the room. Received an advertisement for a restaurant that delivered but after ordering food it never arrived. The distance from the airport and the price .
Business response:
Dear Sandra, We are sorry to hear that several parts of your visit did not meet your expectations, and we truly appreciate you taking the time to outline your concerns. Your comments about the lobby environment and in-room amenities are taken seriously, and we understand how these aspects affected your comfort. We also notice your issue about breakfast. At the same time, we are glad the airport proximity and overall value were beneficial. Thank you for sharing this helpful feedback, and we hope to have the chance to provide ... read more
Fair
Not for me Breakfast was not what I expected it was just Danish's and coffee . The shower in my room clearly had not been cleaned as there was hair in the shower. The cushions on the sofa were ripped. Apparently the establishment is used for long-term living patrons and the loud noises coming from the rooms disturbed my sleep as well as the different aromas coming from those long-term residents that were cooking. The additional fee for early check-in was a bit excessive in my opinion when the rooms were clearly available The... read more
Business response:
Dear Guest, Thank you for sharing your thoughts about your stay. We sincerely regret that certain aspects did not meet your expectations, as providing a pleasant and comfortable experience for every guest is very important to us. Your observations regarding accommodations, amenities, and overall atmosphere have been noted and will be carefully reviewed to help guide improvements. We truly value feedback that highlights opportunities for enhancing the guest experience. We hope to have the chance to welcome you again in the fu... read more
I will not stay at any extended stay America again. It was loud and noisy into the wee hours of the morning. Loud banging from above our room all night. The key pad didn’t work several times for the side and front door.No one at front desk to help. We had to call customer service while locked outside the facility at 1 am. Very disappointing. Absolutely nothing
Business response:
Dear Archiemore, Thank you for taking the time to share your experience. We are sorry to hear about the disturbances and challenges you encountered during your visit. Providing a comfortable and secure environment for every guest is very important to us. Your comments will be shared with the appropriate team to ensure proper attention is given to these concerns. We appreciate your feedback and hope you will consider giving us another opportunity to provide a much-improved stay. Sincerely, Hotel Management
Disappointing
ESTADIA DE TERROR, Y NO POR HALLOWEEN!! No es verdad que está equipada. NO hay ni cafetera, ni tostadora y ninguna vajilla. Como se puede ver en la foto, hay un cartel en la habitación que uno debe solicitar cada cosa que necesita, bajar y buscarla uno mismo en la recepción (no la llevan a la habitación). Tuvimos dos horas para conseguir todo para hacernos un café. Pedimos dos vasos y nos dieron dos vasitos de plástico de cumpleaños. La limpieza un asco, como se puede ver en las fotos el moho al costado de la bañera. El desa... read more
Business response:
Dear Oscar, We appreciate your review and thank you for your feedback. We certainly apologize for any miscommunication regarding the In-Room amenities. Our front desk team makes every effort to communicate details on our amenities during check-in, and we sincerely regret that this was not your experience. To ensure cleanliness for every guest, we keep the dishware at our front desk. Nevertheless, we apologize for the inconvenience of having to approach the front desk for this matter. Additionally, your comments regarding the... read more
Disappointing
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Miami Springs
How is Extended Stay America Premier Suites - Miami - Airport - Miami Springs rated?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs has a 3.5 star rating with 2,842 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Miami Springs open?
Extended Stay America Premier Suites - Miami - Airport - Miami Springs is open now. It will close tomorrow at 12:00 a.m.