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Extended Stay America Premier Suites - Miami - Coral Gables
- Hotels
- Miami, FL
About this business
Location details
3640 SW 22nd St., Miami, FL, 33145, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
From the time i checked in everyone was rude my room was nasty i had to clean the bathroom it had pubic hairs in the tub dried up pee on the toilet .they had only gave us 2 big towels and two was cloths. It was me and my 3 children.i asked for more towels they told me i was only allowed what i had..we only had a little tissue asked for more the man said we can only use up wjat was left from the last people. I dont understand why there is a kitchen with no pots and pans to cook with.the worse experience ever i will never go b... read more
Business response:
Please accept our sincere apologies for the disappointing stay you had, and we regret the unpleasant service you received from our associates. We have taken note of your feedback and have shared it with the appropriate individuals to make sure we deliver a better service going forward. Moreover, we are sorry your room was not in a spotless condition as it should have been. Our housekeeping staff takes pride in what they do daily and we also have processes in place to double-check each suite prior to occupancy by the next gue... read more
First got there didn’t have my reservations then gave me a room that only had one bed so then I had to go back down there and get a different room and then both beds sheets and blankets were dirty and one of the beds had blood all over the mattress!!!!!!!!
Business response:
Thank you for your comments. We are sorry for the reservation issue you encountered and regret the inconvenience caused. We are reviewing this with the appropriate team to see what went wrong so we can avoid this from happening again. Your feedback regarding the sheets has been shared with the housekeeping team. We hope you will choose us again in the future and hope you will consider staying with us again the next time you are in the area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Coral Gables
How is Extended Stay America Premier Suites - Miami - Coral Gables rated?
Extended Stay America Premier Suites - Miami - Coral Gables has a 3.8 star rating with 1,529 reviews.
When is Extended Stay America Premier Suites - Miami - Coral Gables open?
Extended Stay America Premier Suites - Miami - Coral Gables is open now. It will close tomorrow at 12:00 a.m.