This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Good
La prooiedad muy buena, limpio, cerca de los lugares que queria visitar
Business response:
Dear Gloria, Thank you for choosing us and sharing your feedback. We are delighted to hear you had a positive experience during your stay. Providing a clean and convenient environment for our guests is our priority. We are glad to hear that our location met your needs and allowed you to explore the places you wanted. Thank you for your feedback, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Management
-
Excellent experience at this hotel! Its clean and the staff is so nice and helpful. We will define stay again.
Business response:
Dear Lesley, Thank you for taking the time to share your excellent experience with us at Extended Stay America! We are delighted to hear that you found our hotel clean and our staff nice and helpful. It's our pleasure to provide outstanding service to our guests, and we're thrilled to know that we exceeded your expectations. We look forward to welcoming you back on your next visit. Sincerely,Hotel Management
Dear reader, I have been reading different comments about the hotel prior to my booking people going negative about the breakfast. To be honest if you like to stay like a Queen, Novotel is just across the road, if you can only afford America Premier Suites just be happy for what you have got. To me this hotel is very much a British Premier Inn style hotel which is lower quality to Hilton or Hyatt but what you need a clean bed, shower and location you will have it all. To me this hotel was perfect for my stay technically six ... read more
The two receptionist were super great! I had a checkout at 11am and I asked one of the staff members if I could leave my car there and they were super cool about it.. thanks guys!
Good service
Business response:
Dear Ramzan, Thank you for your positive feedback about your recent stay at Extended Stay America! We're delighted that you had a good experience with our service. Our top priority is providing excellent service to our guests, and we're thrilled that we could meet your expectations. We appreciate your patronage and look forward to welcoming you back again soon!Sincerely,Hotel Management
One and done My room wasn’t ready I arrive at 4pm. Staff was miserable and my room was dirty
Business response:
Dear Anthony, Thank you for taking the time to evaluate your stay and for sharing your feedback. We apologize for any inconvenience you experienced due to the cleanliness issues and services and regret that your room was not ready upon arrival. What you have experienced is unacceptable as we strive to provide prompt service and clean accommodations for all our guests, and we regret this fell short. We will share your comments with the appropriate individuals for enhancement. Your feedback helps us improve. We would like you ... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,558 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.