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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No volveré muy pobre en rubro servicios. Apartamento muy elemental No regresaré. Imagino que otros hoteles de la cadena serán igual.
Business response:
Thank you for taking the time to share your feedback. We strive to consistently deliver exceptional service, so we apologize for your disappointment. We will look-over your comments and share your message appropriately as we are committed to enhancing our services on all levels. We hope you will reconsider staying with us again the next time you are in the area. Sincerely, Hotel Management
The hotel was nice but I only stayed one night out of three because the hotel double booked my room.
Business response:
Thank you for sparing some time to share your concern. We are sorry to read about your experience and regret the issue you had with your reservation. We hope you will allow us to host you again and redeem ourselves. Sincerely, Hotel Management
I liked that the room was very clean its a newly renovated hotel so everything looks new and clean, however no amenities, they did not have the room i originally reserved supposedly its expedia's fault so i was very dissapinted and also the charge of property parking onsite its ridiculous i dont know why they charge for parking. Will not be going back
Business response:
Thank you for evaluating your stay with us. We apologize for being unable to provide you with the suite of your choice. We are also sorry for the disappointment you had with the parking fee. While we know that this stay did not meet all of your expectations, we are hopeful for another opportunity to welcome you back for the flawless experience you deserve. Sincerely, Hotel Management
Business response:
Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,733 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.